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nullMONTHLY COMMUNICATIONMONTHLY COMMUNICATIONTIT CQ Dept.1AGENDAAGENDABest Project Sharing (Chongqing mobile project)( Luo Yong-Jun) New employee Introduction(New employee on board during November) HP Portal Tour(Wang Xue-Qin) EDGE introduction( Luo Hui) Q&ABEST PROJECT CHINA MOBILE CHONGQING BRANCH NEXT GENERATION CRM&BOSS TESTING AND QUALITY ASSURANCE SERVICELuo,Yong-Jun(ES-BAS-China-CQ) Nov 25th 2010BEST PROJECT CHINA MOBILE CHONGQING BRANCH NEXT GENERATION CRM&BOSS TESTING AND QUALITY ASSURANCE SERVICEPROJECT OVERVIEWPROJECT OVERVIEWCUSTOMER BACKGRANDCUSTOMER BACKGRANDChina Mobile Chongqing Branch, one of the biggest telecommunication company in China, has more than 12,,000,000 customers. The NG system take the responsibility for its business support and operation for customers’ needs.PROJECT OVERVIEWPROJECT OVERVIEWProject Phase II Project Manager: Luo, Yong-Jun Team Size: 12 Man Month Project Scope China Mobile Chongqing Branch - NG-CRM/BOSS Testing and Quality Assurance Project is taking the responsibility for validation and guarantee the business and operations, focus on the NG-CRM and NG-BOSS for CQ mobile. Assurance the functionality of the business Guarantee the stability for NG-CRM/BOSSEnterprise testing workflow and test asset management SERVICE SOLUTIONSERVICE SOLUTIONSTANDARD ENTERPRISE TESTING METHODSTANDARD ENTERPRISE TESTING METHODFailPassFailFailPassPassPERFORMANCE VALIDATIONPERFORMANCE VALIDATIONENTERPRISE TESTING MANAGEMENTENTERPRISE TESTING MANAGEMENTSet up and deployed Quality Center & Dashboard for testing process, testing asset management.PROJECT ACHIEVEMENTPROJECT ACHIEVEMENTINJECT QUALITY INTO APPLICATIONINJECT QUALITY INTO APPLICATIONREDUCE RATE OF FAILURE AND COMPLAINTREDUCE RATE OF FAILURE AND COMPLAINTREDUCE ECONOMY LOSS FOR CUSTOMERSREDUCE ECONOMY LOSS FOR CUSTOMERSPreconditions : manner : per transaction hit ratio : 0.01% BrandGotone： 600,000 BrandSZX： 12,000,000 BrandMzone： 2,600,000 precision rate： 50.00%CUSTOMER RECOGNITION - CHONGQING MOBILECUSTOMER RECOGNITION - CHONGQING MOBILECUSTOMER RECOGNITIONCUSTOMER RECOGNITIONTeam MembersNew employees introductionQue, Feng-Yue Hi , Every body, I am Lisa . It is my great pleasure to become the new member of UAT. I was very interest in the test field. I want to learn much in this field. I like reading, travelling in my spare time . I am very happy to work with my new work mates in the future. Thanks. New employees introductionnullWang, Zi (Cookie)Hello colleagues. Glad to be working with you. I’m Cookie, came from Shaanxi and graduated from Sichuan International Studies University. It’s a great honor to be a member of this team. Hope to learn from you and get progress together in the future. In my spare time, I am fond of Cantonese music, horror movie, detective novels and web design. Thanks.Wu Wei (Iris ) Wu Wei (Iris ) Hi everyone. My name is Wu Wei. I was born in Hubei Province. I graduated from SISU. In my spare time, I like to swim and do some yoga. My favorite food is roasted chicken wings. Before the Hewlett-Packard Company, I worked as an associate product designer. Thank you! nullQi, Jun-PengI’m pleased to join our team. I come from CQUAT. I major in English. I’m not a good speaker, but I will try my best to express myself. Perhaps I am not a intelligent student, but I believe I will be a excellent worker. As new member of TIT, I feel it a great honor to have this opportunity to work, study and grow with you all . In addition to upgrade our professional skills, I’m very happy to know all of my colleagues. I believe we will get along well with each other in the future. Thank you all! Wen, Jia-Lin (Jennie)Wen, Jia-Lin (Jennie)Hi, everyone. I’m Jennie. It’s very nice to see you here. I’m from Yongchuan, Chongqing. I’m a very easy-going person with many hobbies. I like felines very much. Regarding music, I like Brit-pop and Indie pop best, for they are less commercialized, like Oasis. And for movies, I like European movies more, especially French movies. Besides, I am very interested in various sports, like tennis, football, basketball, Formula 1, Tour de France…… BTW, I am a big fan of Arsenal. Thanks. Liu Hai-Ting (Sugar ❤)Liu Hai-Ting (Sugar ❤)Hi, everyone. It’s honor for me to join in HP. My name is Liu Haiting. I’m an English major from Sichuan International Studies University. I’m an easy-going girl and I like shopping and travelling. I believe I will take a command of the software testing skills and knowledge with the help of our training team and our partners. I really appreciate your help and hope we will have good cooperation in our future work, and we will be best partners as well as good friends because of our common dreams and goals. Best Wishes! nullLiu, zhi-yan (Ariel) My name is Liu, zhi-yan and I’m an English major from SISU. I like casual and active atmosphere, so it’s really great to work here. My English name is Ariel, for my favorite Disney princess is the little mermaid. I always have passion in singing, food and pink things. Big fan of Cheer Chen and Taylor Swift. Always expecting next summer and next concert and next meal. And I cherish every sunny day. And my motto is: Wear my shoe, walk my way. nullQin Lian (Sunya) Hi, dear all. My name is Qin Lian. I am a senior student in SISU, majoring in English. I come from Guiyang, the capital of Guizhou Province. Now I am an intern in UAT. Positive, energetic, confident as who I am, I have wide hobbies, such as reading, traveling, playing tennis especially, making friends. To be frankly，it is my great pleasure to meet you here and I hope we can be friends in the future. Thank you. O(∩_∩)O~nullWang, Ting (Coffie)Hello everyone. I’m very glad to see you all. My name is Wang Ting and I come from Sichuan Province. Currently I am a senior student of Sichuan International Studies University and my major is English (international culture exchange). As a new intern of TIT Department in HP, I should start from zero. There are so many things to learn and I believe it’s a good opportunity for me to develop my career. I like the members of our team because they are very kind to get along with. With the help of so many experienced and enthusiastic people, I’m confident to join this team very Soon. Thank you! (*^__^*)nullXu, Yun-qin (Candy)Hi, everyone! My name is Xu, Yunqin and I come from Fujian Province. I am an undergraduate of Sichuan International Studies University (SISU). My hobbies are yoga, climbing and running, for those activities help to keep me energetic and release the pressure. Though a new-comer here, I enjoy the atmosphere a lot. In HP, we can share our opinion freely and make good friends with each other. I firmly believe I will make a great progress through my own effort and your guidance. Thank you O(∩_∩)O~！nullLi, Ting (Nora)Hello everyone! Nice to meet you in HP. I am studying in Sichuan international Studies University. And my major is English. I like traveling to experience different culture. My dream is to take beautiful pictures with my own camera over the world. When I am alone, I like sitting beside the window with light music and holding a book, and enjoy sunshine kissing my cheek. As an intern in HP, I feel honored. In the coming days, I hope I can learn from all of you and grow up with all of you. Thanks!~~\(≧▽≦)/~~ null Good afternoon, everyone. Glad to be here and grateful for the opportunity to work as an intern in HP. Everybody is so amiable and obliging here. Currently I am a senior in SISU and an intern in UAT team. I enjoy a simple attitude towards life and ready to taste what the future has in store for me, be it difficulty or bliss. Hope we will have a good time together in the future. Li, Xiao-Ying nullZhao, Yang Hi, I am Zhao Yang from Chongqing. Glad to meet you all. I am a member of CQUAT team. I graduated from Xi’an International Studies University, and major in English. It’s a great honor to join HP, and work , study with you all. It says that people only have to get three things to be truly happy, something to do, someone to love and something to hope for. I feel I am truly happy now, because I have got something to hope for, someone to love and something to do here in HP. I hope all of the colleagues to be truly happy. I would love to share all the information and experience with you at work. We together grow up with HP. Thanks ! nullXu, Jia-ChengI`m pleased to join our team. I was graduated from He bei University of Technology. In 2006 year, I worked in a Japan company as java soft engineer. In this time, I went to Tokyo of Japan two times. In 2009 year, I worked in Privor-v energy management company as soft product designers. Now as new member of TIT, I feel it a great honor to have this opportunity to work, study and grow with you all . You are my good teachers and helpful friends. I wish we worked together happily. Thank you all!Office tipsOffice tipsSherry WangHP Portal TourHP Portal TourHP Portal TourGo to portal website: http://athp.hp.com/portal/site/athp/ HP Portal TourHP Portal TourNavigation bar HP Portal TourHP Portal TourCAREERS, POLICES & TOTAL REWARDSHP Portal TourHP Portal TourPersonal InformationHP Portal TourHP Portal TourTotal RewardsHP Portal TourHP Portal TourKey LinksnullLuo, HuiEDGE INTRODUCTIONEDGE INTRODUCTIONEDGE INTRODUCTIONWhat is EDGEEDGE is the Application Service (AS) portal and repository for common processes. http://edge.corp.hp.com/EDGE INTRODUCTIONEDGE INTRODUCTIONEDGE and UsEDGE USAGE - DEMOEDGE USAGE - DEMOLearn ETEDGE USAGE - DEMOEDGE USAGE - DEMOSearch in BPR EDGE USAGE - DEMOEDGE USAGE - DEMOCreate and Activate a Project Defined ProcessLEARN EDGELEARN EDGEE-Learning for EDGE1. EDGE Structure Overview 2. EDGE Tailoring 3. EDGE for Project Managers 4. EDGE Applications Development Processes 5. EDGE Defects Rework and Review of Work Products 6. EDGE for Small Work Management Q&AQ&AMONTHLY COMMUNICATION PROCESSMONTHLY COMMUNICATION PROCESSIdentify meeting owner by team leader (in shifts) Confirm the next meeting owner Prepare the slides Consolidate the slides with communication template by meeting owner Confirm the meeting time and book the meeting room by meeting owner Draft and send out the meeting request to PDL Organize and host the communication by meeting owner Upload the slides to SharePoint by operation support ROLE AND RESPONSIBILITYROLE AND RESPONSIBILITY