外贸口语对话提升
DIALOGUE1 : HELPING CUSTOMERS AT YOUR BOOTH
: Jenny: Good morning, sir. I see you're looking at the Dinger. It's the latest model of
computerized telephone.
: Customer 1: It looks very impressive, but so do a lot of the products here. What can
it do?
: Jenny: The Dinger can save your company a lot of money by cutting down on wasted
telephone time.
: Customer 1: That sounds good, but can you tell me about each function in detail? : Jenny: Here, take a catalog. This will show you why the Dinger is the best value for
your money.
: Customer 2: Excuse me. Can you tell me about the call filter function on this model?
I think this function can save a lot of time.
: Jenny: Right. Only the Dinger has this type of call filter. When there's an incoming
call, the number will appear on the digital display screen.
: Customer 2: So, if you know the number of the person who is calling, you can then
decide if you want to answer the phone.
: Jenny: Exactly. Why don't you take this catalog, my card is attached. If you have
any questions after the show closes, just give me a call.
: Customer 3: How many extensions can this phone have?
: Jenny: The Dinger can have up to a hundred extensions. It's very convenient for
large or busy offices. Would you like one of these catalogs?
: Customer 3: Sure, thanks. Can you tell me when this product will be on the market? : Jenny: All of the products you see here will be on the market at the beginning of next
month. Do you have a card?
: Customer 3: Yes, of course. Here it is. If you give me a call tomorrow, after I have a
chance to look at the catalog, we can get together and talk.
DIALOGUE 2: SALES MANAGER EXPLAINING PRODUCTS TO THE VISITORS
: Brown: Exercuse me, could you tell me where I could see some electrical appliances? : Qin: This area. We’ll be glad to show you what’s available. Here’s my card.
: Brown: Thanks! Mr. Excu…
: Qin: Qin is my last name.
: Brown: Sorry, I’m not good at Pinyin. Here’s my card. I’m George Brown from
ABC Trading Co., Ltd. We import electronics and transistors.
: Qin: Please have a look at our samples.
: Brwon: Your development of electronic products has been remarkable. : Qin: Yes, our research has had good results.
: Brown: Do you produce video tape recorders?
: Qin: Yes.
: Brown: What’s that? Is it a television set?
: Qin: No, that’s a television phone. It’s still experimental.
: Brown: What’s the problem?
: Qin: We have to solve the problem of using ultrahigh frequency waves at around one
thousand hertz.
: Brown: I see.
: Qin: I’ve forgotten to ask you what products you are interested in.
: Brown: I think I’ve already seen some items we might like to order, although I’d like
to study them a bit further.
: Qin: Ok, go ahead.
: Brown: I’ll probably be able to let you know tomorrow.
: Qin: I’ll be expecting you tomorrow, say, at nine.
: Brown: Tomorrow at nine. Good. I’ll see you then.
MEETING POTENTIAL BUYERS LATER
: Jenny: I think that winds things up. You can see why the Dinger is a top of the line
product.
: Gibson: Thank you for your presentation, Jenny. Unfortunately, we're not interested
in buying your product.
: Jenny: I'd really appreciate some feedback. Can you tell me why you're not
interested in the Dinger?
: Gibson: I'm sure you know how competitive the phone industry has become.
Frankly speaking, the Dinger doesn't stand out from the rest.
: Jenny: Why do you feel this way? Woofers has worked very hard to produce a
quality computerized phone.
: Gibson: Please don't get me wrong, Jenny. The Dinger is an excellent product, but
one of your competitors' telephone has much more and better functions, more
importantly, is at a much lower price.
: Jenny: If you don't mind my asking, who is that competitor?
: Gibson: Of course I don't mind. Have you heard of a small company called
Teletouch which produces the E.X.Pulse?
: Jenny: No, I haven't. How long has this product been on the market and why is it so
special?
: Gibson: It's only been on the market for a few weeks. On top of what the Dinger has,
it's got a digital clock and calculator.
: Jenny: So, I see that it has more functions, but what functions do you feel are better? : Gibson: The Dinger only shows the number of the incoming call, while the E.X.Pulse
can be programmed to show the number and the person calling.
: Jenny: I really appreciate you taking the time to give me this information. Now I
have a much better understanding of the situation.
: Gibson: Think nothing of it. Hopefully, we'll be doing business in the future.
TAKING A LOOK AT COMPETITORS
: Sales Rep 1: Good afternoon, ma'am. I'm glad to see you're interested in our car
phone. It's done remarkably well in the past year.
: Jenny: I saw your advertising booklet and thought I'd drop by your booth to take a
look myself.
: Sales Rep 1: Please take a catalog, it will give you some more information and you
can ask me any questions you have.
: Jenny: Thanks, I'll take one. I'll come back later if I have any questions after
looking through your catalog.
: Sales Rep 2: How are you today, ma'am? I see you're more interested in telephones
than in lunch.
: Jenny: I can eat after the exhibition. I was really impressed by your booklet
advertising this high-quality computerized phone.
: Sales Rep 2: The Sonor is a top of the line computerized phone, and is still
user-friendly.
: Jenny: Do you think I could get some more information about the Sonor's functions?
I'm interested in the call filter.
: Sales Rep 2: The call filter function makes it possible for business people to see their
calls through a digital display screen. It's very useful.
: Jenny: I see, and what about the automatic redial? Can you tell me more about this
function?
: Sales Rep 2: Automatic redial can save a lot of time for you. The Sonor can hold up
to ninety telephone numbers.
: Jenny: Oh, what type of computer chips do you use to allow the Sonor to hold ninety
telephone numbers?
: Sales Rep 2: You can find all the information available to you, right there in our
catalog, ma'am.
: Jenny: Okay, I'll look over the catalog then. Thank you for your time.
DIALOGUE 1
: A:Hello. May I speak to Mr. Wilson, please?
: B: Hello. This is Wilson speaking. Who’s calling, please?
: A:This is Miss Wang. I hope I’m not disturbing you. Did you have a good rest last
night?
: B:Yes, thank you. I had a good sleep and a cold shower, and I’m now feeling
positively refreshed.
: A:How do you like your room?
: B:Very comfortable. And the attendants are quite obliging.
: A:I’m glad to hear that. I’d like to make an appointment with you, if I may, Mr.
Wilson.
: B:Certainly.
: A:Our managing director will host a reception banquet in your honor
tonight. Would that be convenient?
: B:Yes, that’s fine. Thank you for your kind hospitality. I look forward to meeting
your General Manager.
: A:Let’s make it seven o’clock then, and I’ll pick you up at 6:45. Is that all right?
: B:Yes, sure. Thank you for calling. Good-bye.
: A:Good-bye
DIALOGUE 2
: Jenny: Hello, Robert. How have you been?
: Robert: All right. Nice to see you again, Jenny. Can I get you a drink? : Jenny: No, thanks. It's been a long day, so a drink would make me tired. Umm... do
you have time now, or should I drop by later?
: Robert: Of course I have time. So, Jenny, what do you have for me this year? : Jenny: Here are our catalog and price list. I think you'll be most interested in our
new cellular phone package.
: Robert: Ah, a cellular phone and a small beeper with a digital display screen! But
why do you think it will sell better than the ones on the market already? : Jenny: Market research clearly shows that businessmen in the U.S. don't like to take
their cellular phones into public places. With this beeper, they'll still be able to catch
every opportunity though they leave the phone in the car.
: Robert: I'm interested in this package, but I need to know what the earliest possible
delivery date is.
: Jenny: Our factory has always been very efficient, so I'm sure we can meet your
needs. What is your deadline?
: Robert: One month. We're planning to open a new store in L.A.
: Jenny: One month sounds reasonable for production, but you'll have to allow ten
days for shipping. I can offer you a discount if you order more than one hundred
fifty.
: Robert: How much of a discount can you give me if I order a hundred and fifty? : Jenny: I can give you at least a 10% discount and probably more, but I'll have to
talk to my boss first.
: Robert: It's a deal then, Jenny. Call me as soon as you've talked to your boss.
DIALOGUE 3
: A: Chemistry Department. Can I help you?
: B: Yes, I’d like to speak to Dr. Bill Henderson, please.
: A: Dr. Henderson, putting you through.
: C: Hello.
: B: Is that Dr. Henderson?
: C: Yes.
: B: Oh, good. Good afternoon. This is Sylvia Perez. I’m calling you from France.
: C: Sylvia who?
: B: We met last month in Berlin at the trade fair. You expressed an interest in our
laboratory measuring equipment.
: C: Ah, I see. What’s this about again?
: B: Your inquiry about our laboratory measuring equipment. Didn’t you get the
literature I sent you?
: C: Yes, yes. That was very interesting.
: B: Well, the thing is : is it Ok if I come in and see you during my visit next month? : C: I see. Yeah, all right.
: B: Now, what about the morning of Tuesday 11th April, is that OK? Say at about 10? : C: I’ll just see if I can find my diary. Umm, yes, here we are. April 11th at 10 o’clock
you said.
: B: That’s right. Is that OK? Is that convenient for you?
: C: Yes. That’s fine. What was your name again?
: B: Sylvia Perez.
: C: Fine. I’ll see you in April then. You know how to get to our lab, don’t you?
: B:Yes,sure.
: C: Good-bye, then, Ms Perez.
: B: Good-bye, Dr. Henderson.
He has good acting skills.
He has a natural style.
His acting is vivid.
He makes a deep impression on me with his vivid acting.
His action conveys deep feelings.
I was moved by the scene in which....
It's terrific to see you dress formally and well prepared for the speech, and your poster is well done as well.
however, you need to make more eye contact with the audience and better speak with various tones and clear pronunciation. I have to say you are a bit stiff without proper body language, which is no good for impressing the audience and the jury. Moreover, I really hope you can put more passion into the speech and try to enrich it with more facial expression, then surely your speech would be fabulous.
演讲中没有语法错误,尤其其中一个男孩讲的非常好,他演讲的开头很好,而且很幽默,演
讲有激情,并且和观众有很好的眼神交流并且在演讲中有适当的肢体语言
your grammar is ok. It's worth mentioning that a boy gave a fantastic speech with an impressive beginning, furthermore, he was fairly humorous and enthusiastic throughout the speech, and he made good eye contact with the audience and used appropriate body language in the speech.