机动车检测公司(年检检车)工作总结和建议

机动车检测公司(年检检车)#工作#和建议 机动车检测公司(年检检车)工作总结和建议 转眼间，公司已经正式运营近2个月了，回顾这2个月的成绩，有收获也有不足。随着车辆的不断增加，会遇到很多实习时候没有遇到的问题，而这些问题的解决方法是想学也学不到的，同时也意识到自己的不足。公司成立之初，为尽快摆脱人员配备、技术力量、盈利能力差及社会同行业竞争等不利因素的影响，使公司快速走上具有一定竞争力及盈利能力的发展道路。公司在政策上给予优惠，尤其是针对于内部员工，但是在放宽政策前提下，也发现了很多问题。现将建议总结如下: 1.服务意识 因为好的服务能够让客户感到温馨，为客户提供高效的检测服 务，是我们全体员工的职责。 建议对大厅人员进行窗口文明用语规范培训，制定规范窗口文明 用语。 建议对员工进行有针对性的业务知识培训和企业精神宣传，坚持 正面灌输，强化理念，增强员工的工作责任感，做到严格执法， 规范操作，使检测工作无投诉。 2.服务为先 利益为本 为给客户提供便捷、高效、全方位的检车服务 建议开通绿色检测检车通道服务:参与绿色检车通道的客户可以 不排队检车，优先照相等。可以和本公司网站的预约检车栏目合 并。同时计划好环保、外观、安检的那条线为绿色通道预留。 yan Zhen and other places. Shan Bao Zhuang Shaozhen ban during the evening, offered to help make teaching preparation, such as take a stool, greeting students, cleaning up the classroom, trainees carry out various cultural activities and organizations. Zhuang Shaozhen in Dai Xiuchang home, ate and lived with juvenile Dai Xiuchang Zhuang Shaozhen, get along with long, Dai Xiuchang was coming under the influence of revolutionary thoughts. Zhuang Shaozhen also loved and trusted the bright teenager, often let him assist services. Zhuang Shaozhen out active at a time, Dai Xiuchang row a boat send him. Zhuang Shaozhen to contact party letters sent out by Dai Xiuchang. Directed by the Zhuang Shaozhen, Dai Xiuchang keep in touch with enter the confidential code clerk of the County Government of the Kuomintang Shen Wenjing. Zhuang Shaozhen in Che Jia BA spent 3 years, Dai Xiuchang help from start to finish. (15) Shao work running underground library in October 1940, in Jiangsu, Zhejiang and special branch of the Communist Party, under the leadership of young founded the "Youth Club" Al read progress books, publishing mimeographed letters of the justice. In November, another nearby rural big "adult literacy" to promote anti-Japanese way. Being a strict party branch members of the publicity of the tomb of Shao deeply shoulder 建议大厅电视机的位置安装大屏幕显示器:为减少客户的等待时间和提升大厅的形象，防止客户在上传签章窗口，一直问自己的车是不是已经审核通过。安装后通过屏幕，客户可以直观的了解自己的车处于何种状态。以便及时复检。 3.企业宣传 因检测站在经营过程中的特殊性，主要针对客户的针对性强。年检的周期性长，以口碑传口碑的宣传速度是很慢的。现在的客户分为以下三种:1.朋友介绍2.代理介绍3.社会车辆。其中每天检车数量朋友介绍占20%-30%、代理介绍占40%-50%、社会车辆20%-30%。综上所述，其中朋友介绍的比例不会上升太快。因为朋友圈都是固定的。代理是为我们创造最多的，但是代理的可信度不是太高，一旦我们收复检费，可能就会少一部分车，因为他们带过来的车都不是太好的车。社会车辆才是最重要的。是客户中最值得挖掘的潜在客户，而口碑相传的方法，广告太慢，所以建议全方位、多方面进行广告的宣传建议如下: 1:平面媒体:在报纸上做一个版面或者半个版面的，全面报导。使每个看报纸的人，都知道桥西区有个安源检测站。检车快捷、交通便利。服务优质。 2:广播媒体:以广播媒体宣传为主，在针对性强的交通广播做宣传，使每个车主在潜移默化的意识中知道检车的好去处，安源检测站，充分利用广播挖掘潜在的客户。 3.网络媒体: yan Zhen and other places. Shan Bao Zhuang Shaozhen ban during the evening, offered to help make teaching preparation, such as take a stool, greeting students, cleaning up the classroom, trainees carry out various cultural activities and organizations. Zhuang Shaozhen in Dai Xiuchang home, ate and lived with juvenile Dai Xiuchang Zhuang Shaozhen, get along with long, Dai Xiuchang was coming under the influence of revolutionary thoughts. Zhuang Shaozhen also loved and trusted the bright teenager, often let him assist services. Zhuang Shaozhen out active at a time, Dai Xiuchang row a boat send him. Zhuang Shaozhen to contact party letters sent out by Dai Xiuchang. Directed by the Zhuang Shaozhen, Dai Xiuchang keep in touch with enter the confidential code clerk of the County Government of the Kuomintang Shen Wenjing. Zhuang Shaozhen in Che Jia BA spent 3 years, Dai Xiuchang help from start to finish. (15) Shao work running underground library in October 1940, in Jiangsu, Zhejiang and special branch of the Communist Party, under the leadership of young founded the "Youth Club" Al read progress books, publishing mimeographed letters of the justice. In November, another nearby rural big "adult literacy" to promote anti-Japanese way. Being a strict party branch members of the publicity of the tomb of Shao deeply shoulder (1.在机动车驾驶人网上，加个链接，写着检车预约。直接链接 到我公司的预约检车窗口。可以做个活动。通过网上预约的检车 后，送精美礼品(静电贴) (2.在同城网上，每天发布检车的信息。如58同城等 (3.录制自己的视频，上传网站。给公司带来正面的新闻 4.加强行业沟通 作为社会的一项服务行业，来检车辆的多少直接影响着公司效益。为此在做好自身优质服务的同时，加强行业沟通协调也是至关重要的。 建议员工每隔段时间，去参观下同行业的检测站。在学习的同时也给公司带来收益。 2013年11月12日 单春朋 yan Zhen and other places. Shan Bao Zhuang Shaozhen ban during the evening, offered to help make teaching preparation, such as take a stool, greeting students, cleaning up the classroom, trainees carry out various cultural activities and organizations. Zhuang Shaozhen in Dai Xiuchang home, ate and lived with juvenile Dai Xiuchang Zhuang Shaozhen, get along with long, Dai Xiuchang was coming under the influence of revolutionary thoughts. Zhuang Shaozhen also loved and trusted the bright teenager, often let him assist services. Zhuang Shaozhen out active at a time, Dai Xiuchang row a boat send him. Zhuang Shaozhen to contact party letters sent out by Dai Xiuchang. Directed by the Zhuang Shaozhen, Dai Xiuchang keep in touch with enter the confidential code clerk of the County Government of the Kuomintang Shen Wenjing. Zhuang Shaozhen in Che Jia BA spent 3 years, Dai Xiuchang help from start to finish. (15) Shao work running underground library in October 1940, in Jiangsu, Zhejiang and special branch of the Communist Party, under the leadership of young founded the "Youth Club" Al read progress books, publishing mimeographed letters of the justice. In November, another nearby rural big "adult literacy" to promote anti-Japanese way. Being a strict party branch members of the publicity of the tomb of Shao deeply shoulder