1.RMA Quality Engineer

1.RMA Quality Engineer Job Description General Guideline for creating Job Description: The purposes of establishing Job description is to make sure responsibilities and authorities are defined in organization, so that personnel can totally be aware of the relevance and importance of their activities and how they contribute to the achievement of the quality objectives of organization. On the other hand, Job description is very important because it is the basis or criteria to perform recruiting and training. Personnel performing work affecting product quality shall be competent on the basis of appropriate education, training, skills and experience. (This requirement is from 6.2.1 of TS16949) Recruiting is performed according to qualification requirements, such as skill and experience, if gap exists between requirements and actual situation, provide training or take other actions to satisfy these needs. Words marked with red are notes or guideline. The content of Job description includes Position; General Purpose of the position; Major Responsibility; Skills and Abilities/Qualification; Experience; Training Job Title: RMA Quality Engineer JD No.: Q- Department: Quality Level: 6 Division / Location: Nexteer Suzhou N/A: Salaried Reports To: Quality Manager Direct Reports: N/A Requirements: 1. Bachelor degree or above; 2. Mechanical engineering/electronic engineering ; 3. Good English both oral and written; 4. Team work spirit & Hard working; 5. Above 5 years’ experience in failure analysis in manufacturing industry/electronic industry, experience in automotive industry will be a plus; 6. Familiar with GD&T, and metrology facility; 7. Familiar with all kinds of mechanical noise principle and solution strategy; 8. Local or oversea Customer on site support experience; 9. Green Belt or Shainin certification preferred; 10. Visa available preferred, willing to travel sometimes per customer requirement; Responsibility: 1. Maintenance RMA data system; 2. Setup analysis bench for return analysis; 3. Analyze customer return parts with accuracy and in time; 4. Customer on site support base on requirement; 5. Communicate with globe team, and follow the defined actions to confirm root cause for Page 1 of 2 special case; 6. Look across lesson learn from globe team; 7. Support Cofa failure (production reject) analysis; 8. Work with PE and SQE team to work out robust design actions; Page 2 of 2