液态奶事业部利乐产品质量控制手册

液态奶事业部利乐产品质量控制手册 液态奶事业部利乐产品质量控制与质量保证手册 质量管理处 o resources management principles: first de Hou only, both ability and political integrity, merit, best 5, and human resources management content: human resources planning, and performance assessment, and training 6, and human resources management core technology: performance assessment, stage assessment: effectiveness stage, and effect stage, and efficiency stage, and benefits stage, and follow stage level sex assessment: job layer service consciousness, and professional layer professional spirit, and career layer ethics , And academic layer learning spirit, and career layer thinking mode performance assessment elements: named, and set value, and quantitative, and qualitative, and timing, and Sentinel second chapter system article objective people is company development of this, has a support solidarity, and up, and has dedication spirit of talent team is company success of key, we is committed to company human capital of value-added, strengthening talent team of construction, efforts created first-class of talent growth environment, constantly improve levels talent of solution problem of capacity. Organizational structure a. organization chart: 前言 产品的质量关系到企业在市场中的竞争力和生存力，高质量的产品将最终在市场中占有明显的优势，因此，生产企业需要在其工厂的各个运营环节实行、有效的质量管理。液态奶事业部自96年第一条利乐线投产以来，通过几年的发展，目前已拥有11个分子公司，随着事业部分、子公司的逐年增多，为使投产工厂能够尽快的建立起一套完整的质量控制、保证体系，能够满足事业部、消费者对产品的质量要求，由质量控制逐渐向质量保证过渡，从而使工厂由符合性生产向精益生产转变。我们总结了这几年各工厂在利乐产品质量控制方面的经验供大家参考，以达到资源共享的目的。 o resources management principles: first de Hou only, both ability and political integrity, merit, best 5, and human resources management content: human resources planning, and performance assessment, and training 6, and human resources management core technology: performance assessment, stage assessment: effectiveness stage, and effect stage, and efficiency stage, and benefits stage, and follow stage level sex assessment: job layer service consciousness, and professional layer professional spirit, and career layer ethics , And academic layer learning spirit, and career layer thinking mode performance assessment elements: named, and set value, and quantitative, and qualitative, and timing, and Sentinel second chapter system article objective people is company development of this, has a support solidarity, and up, and has dedication spirit of talent team is company success of key, we is committed to company human capital of value-added, strengthening talent team of construction, efforts created first-class of talent growth environment, constantly improve levels talent of solution problem of capacity. Organizational structure a. organization chart: 前言 目录 一、 质量控制体系组织架构图 二、 质量术语 三、 原辅料的质量控制 四、 过程质量控制 五、 成品质量控制 六、 消费者投诉 七、 质量回顾 八、 产品追溯 九、 故障排除 o resources management principles: first de Hou only, both ability and political integrity, merit, best 5, and human resources management content: human resources planning, and performance assessment, and training 6, and human resources management core technology: performance assessment, stage assessment: effectiveness stage, and effect stage, and efficiency stage, and benefits stage, and follow stage level sex assessment: job layer service consciousness, and professional layer professional spirit, and career layer ethics , And academic layer learning spirit, and career layer thinking mode performance assessment elements: named, and set value, and quantitative, and qualitative, and timing, and Sentinel second chapter system article objective people is company development of this, has a support solidarity, and up, and has dedication spirit of talent team is company success of key, we is committed to company human capital of value-added, strengthening talent team of construction, efforts created first-class of talent growth environment, constantly improve levels talent of solution problem of capacity. Organizational structure a. organization chart: 一、 分、子公司质量控制体系组织架构图 技术主管 品控主办 化验主办 甲乙丙外甲乙丙体 班班班围班 班 班 系 质质质质 检 检 检 检 o resources management principles: first de Hou only, both ability and political integrity, merit, best 5, and human resources management content: human resources planning, and performance assessment, and training 6, and human resources management core technology: performance assessment, stage assessment: effectiveness stage, and effect stage, and efficiency stage, and benefits stage, and follow stage level sex assessment: job layer service consciousness, and professional layer professional spirit, and career layer ethics , And academic layer learning spirit, and career layer thinking mode performance assessment elements: named, and set value, and quantitative, and qualitative, and timing, and Sentinel second chapter system article objective people is company development of this, has a support solidarity, and up, and has dedication spirit of talent team is company success of key, we is committed to company human capital of value-added, strengthening talent team of construction, efforts created first-class of talent growth environment, constantly improve levels talent of solution problem of capacity. Organizational structure a. organization chart: 二、 质量术语 1、 质量:一组固有特性满足要求的程度 2、 质量方针:是企业的质量宗旨和质量方向，是企业经营的总 方针的一个部分，也是企业质量行为的 3、 质量目标: 4、 AQL值:是对工厂连续生产中产品质量稳定性的 利乐产品AQL值1:1000 学生奶 AQL值1:5000 5、 商业无菌 , 产品中不含致病菌 , 产品中不含微生物毒素 , 在正常的贮运条件下，产品中的微生物不增值 商业无菌并非绝对无菌 6、 质量控制的内容 , 质量控制程序:制定 检验对比 判定结果 , 质量控制内容:原辅料质量控制、半成品质量控制、成品 质量控制 7、 质量保证的内容 o resources management principles: first de Hou only, both ability and political integrity, merit, best 5, and human resources management content: human resources planning, and performance assessment, and training 6, and human resources management core technology: performance assessment, stage assessment: effectiveness stage, and effect stage, and efficiency stage, and benefits stage, and follow stage level sex assessment: job layer service consciousness, and professional layer professional spirit, and career layer ethics , And academic layer learning spirit, and career layer thinking mode performance assessment elements: named, and set value, and quantitative, and qualitative, and timing, and Sentinel second chapter system article objective people is company development of this, has a support solidarity, and up, and has dedication spirit of talent team is company success of key, we is committed to company human capital of value-added, strengthening talent team of construction, efforts created first-class of talent growth environment, constantly improve levels talent of solution problem of capacity. Organizational structure a. organization chart: 三、 原辅料质量控制 3.1原辅料接收 3.1.1适用范围:适用于液态奶事业部各分、子公司 3.1.2利乐产品推荐使用原奶: 3.2接收程序: 3.2.1原奶接收: a、 原奶由化验室依据原料奶收购标准及原料奶检验标准 对感观、理化、微生物逐项进行检验后出具检验报告单， 生产车间依据检验报告单对原奶进行接收 b、 车间收奶人员在拿到化验室出具的合格报告单后进行 收奶 c、 车间收奶员依据原料奶质量标准进行自检，工厂质检对 奶车进行抽检，发现问及时停止抽奶，对已抽入奶仓 的牛奶进行检验由分厂技术主管评估后做出决定。 3.2.2其它原辅料接收 a、 新供应商由事业部供应处向供应商索取“生产许可证、 卫生许可证、卫生许可证、营业执照”等证件。 b、 供应处向分、子公司提供合格供应商清单，采购依原辅o resources management principles: first de Hou only, both ability and political integrity, merit, best 5, and human resources management content: human resources planning, and performance assessment, and training 6, and human resources management core technology: performance assessment, stage assessment: effectiveness stage, and effect stage, and efficiency stage, and benefits stage, and follow stage level sex assessment: job layer service consciousness, and professional layer professional spirit, and career layer ethics , And academic layer learning spirit, and career layer thinking mode performance assessment elements: named, and set value, and quantitative, and qualitative, and timing, and Sentinel second chapter system article objective people is company development of this, has a support solidarity, and up, and has dedication spirit of talent team is company success of key, we is committed to company human capital of value-added, strengthening talent team of construction, efforts created first-class of talent growth environment, constantly improve levels talent of solution problem of capacity. Organizational structure a. organization chart: 料规格型号进行采购。 c、 原辅料到货后，供应处/采购以《到货通知单》通知化 验室，化验室对所到原辅料依据《原辅料采样规则》进 行采样。对采取样品依据《原料标准》、《辅料标准》及 检验方法进行检验。 d、 在化验室出具检验报告前库房对库中暂存的原辅料均 标识为待检状态 e、 所采取原辅料检验结果以《检验报告单》通知供应处/ 采购。检验合格更换标识投入使用;若检验不合格，重 新取样进行复检，复检合格，正常入库使用，若复检不 合格，则由供应处/采购对所购原辅料进行退货处理。 f、 对所购进的原辅料首次使用前对不能检验的项目送检， 检验合格后使用过程中每年送检一次，送检时间不超过 1年，对不能检验的项目每次原辅料到货依厂家化验单 进行验证。 四、 过程质量控制与保证 4.1原料奶质量控制与保证 4.1.1原奶质量控制包括感观、理化、微生物指标，具体如下: 酒精实验:75(V/V)阴性 0酸 度:14—16T(PH:6.6-6.8) 芽 孢:?100 耐热芽孢:?10 o resources management principles: first de Hou only, both ability and political integrity, merit, best 5, and human resources management content: human resources planning, and performance assessment, and training 6, and human resources management core technology: performance assessment, stage assessment: effectiveness stage, and effect stage, and efficiency stage, and benefits stage, and follow stage level sex assessment: job layer service consciousness, and professional layer professional spirit, and career layer ethics , And academic layer learning spirit, and career layer thinking mode performance assessment elements: named, and set value, and quantitative, and qualitative, and timing, and Sentinel second chapter system article objective people is company development of this, has a support solidarity, and up, and has dedication spirit of talent team is company success of key, we is committed to company human capital of value-added, strengthening talent team of construction, efforts created first-class of talent growth environment, constantly improve levels talent of solution problem of capacity. Organizational structure a. organization chart: a、 过滤:过滤采用双联过滤器，不加纱布，将较大杂质过 滤掉 b、 冷却:冷却后物料温度小于4? c、 贮存:奶仓中贮存时间不超过12小时，若因生产设备等 原因原奶不能及时投入使用，贮存过程中进行监控。对 超过12小时的原奶在使用前由化验室检测后合格后使 用。 4.1.2原料奶的质量保证 a、 原奶在奶站的贮存时间，温度。 b、 奶站挤乳设备、贮存设备的卫生状况 c、 协助奶站建立健全质量控制标准、程序 4.2过程质量控制与保证 4.2.1产品工艺流程 4.2.1.1纯牛奶产品工艺流程 4.2.1.2酸性乳饮料工艺流程 o resources management principles: first de Hou only, both ability and political integrity, merit, best 5, and human resources management content: human resources planning, and performance assessment, and training 6, and human resources management core technology: performance assessment, stage assessment: effectiveness stage, and effect stage, and efficiency stage, and benefits stage, and follow stage level sex assessment: job layer service consciousness, and professional layer professional spirit, and career layer ethics , And academic layer learning spirit, and career layer thinking mode performance assessment elements: named, and set value, and quantitative, and qualitative, and timing, and Sentinel second chapter system article objective people is company development of this, has a support solidarity, and up, and has dedication spirit of talent team is company success of key, we is committed to company human capital of value-added, strengthening talent team of construction, efforts created first-class of talent growth environment, constantly improve levels talent of solution problem of capacity. Organizational structure a. organization chart: 4.2.1.3中性乳饮料工艺流程 4.2.2工厂主设备操作规程 因各工厂设备情况不同,手册中不作设备操作规程的推荐，设备操作规程由分、子公司生产部门与设备部门共同制定后执行。 4.2.3设备清洗要求 4.2.3.1清洗程序的启动 a、 对管路、配料罐，每班结束后必须进行CIP清洗 b、 奶仓必须保证24小时之内进行一次CIP清洗 c、 配料罐保持空罐时间达2小时，必须进行热水(90—95?) 消毒 d、 管道过滤器根据使用情况每班至少拆洗2次 e、 必要时配料罐须进人清洗 f、 压力变化:AIC 1.0—1.5bar CIP 3.0bar以上 温度变化:AIC 2 ?—3 ? CIP 3 ?以上 4.2.3.2各设备清洗程序要求 a、 收奶管线、奶仓等非受热设备 , 水冲洗3分钟。 , 70--80? 、 1.0%—1.5% 的碱溶液循环30分钟，流速大 于1.5m/s 。 o resources management principles: first de Hou only, both ability and political integrity, merit, best 5, and human resources management content: human resources planning, and performance assessment, and training 6, and human resources management core technology: performance assessment, stage assessment: effectiveness stage, and effect stage, and efficiency stage, and benefits stage, and follow stage level sex assessment: job layer service consciousness, and professional layer professional spirit, and career layer ethics , And academic layer learning spirit, and career layer thinking mode performance assessment elements: named, and set value, and quantitative, and qualitative, and timing, and Sentinel second chapter system article objective people is company development of this, has a support solidarity, and up, and has dedication spirit of talent team is company success of key, we is committed to company human capital of value-added, strengthening talent team of construction, efforts created first-class of talent growth environment, constantly improve levels talent of solution problem of capacity. Organizational structure a. organization chart: , 水:冲洗5分钟至中性 , 65—75? 0.8—1.2% 的酸溶液循环20分钟，流速大于 1.5m/s ，水冲洗5分钟至中性(酸洗一次/周) , 90—95? 的热水消毒5分钟 b、 巴氏、混料设备 , 水:冲洗10分钟 , 70--80? 、 1.0%—1.5% 的碱溶液循环30分钟，流速大 于1.5m/s , 水:冲洗5分钟至中性 , 65--75? 0.8%—1.2% 的硝酸溶液循环20分钟，流速大于 1.5ms , 冷水(常温20?—25?)冲洗5分钟至中性 c、 UHT系统 , 水冲10分钟 , 141—142? 2—2.5% 的碱溶液循环45—55分钟，流速 大于1.5m/s 。水冲10分钟至中性 , 105? 1.0—1.5% 的酸溶液循环30—35分钟，流速大于 1.5m/s 。 , 水冲洗10分钟至中性 d、 灌装机 , 水冲5分钟 , 85—90 ? 、 2.0%—2.5% 的碱溶液循环20分钟，流速 o resources management principles: first de Hou only, both ability and political integrity, merit, best 5, and human resources management content: human resources planning, and performance assessment, and training 6, and human resources management core technology: performance assessment, stage assessment: effectiveness stage, and effect stage, and efficiency stage, and benefits stage, and follow stage level sex assessment: job layer service consciousness, and professional layer professional spirit, and career layer ethics , And academic layer learning spirit, and career layer thinking mode performance assessment elements: named, and set value, and quantitative, and qualitative, and timing, and Sentinel second chapter system article objective people is company development of this, has a support solidarity, and up, and has dedication spirit of talent team is company success of key, we is committed to company human capital of value-added, strengthening talent team of construction, efforts created first-class of talent growth environment, constantly improve levels talent of solution problem of capacity. Organizational structure a. organization chart: 大于1.5m/s 。 , 水冲5分钟至中性 , 75—80 ? 1.0—1.5% 的酸溶液循环15分钟，流速大于 1.5m/s 。 , 水冲5分钟至中性 e、 上下填料管的清洗方式 , 用手将浮着的奶垢去掉 , 用毛巾蘸取60?的清洗液(用洗洁精或2% 的NaOH 溶 液) 对填料管的内外壁轻轻刷洗，达到无肉眼可见油膜。 , 冲洗干净，内外壁无泡沫。 , 浸在浓度为30—50 % 的双氧水桶中。 , 下填料管每班进行刷洗，上填料管每三天刷洗一次 f、 工艺器具的清洗 , 40—50? 的热水清洗3—5 分钟 , 0.8—1.0 的NaOH 溶液刷洗3—5 分钟 , 净水清洗3—5 分钟达到中性 , 尽快使其干燥 注意:清洗时用毛刷刷洗操作工需佩戴手套和防护眼镜 4.2.3.3清洗效果的检查 , 是否有残渣、异物残留 , 是否有异味 , 微生物涂抹试验 o resources management principles: first de Hou only, both ability and political integrity, merit, best 5, and human resources management content: human resources planning, and performance assessment, and training 6, and human resources management core technology: performance assessment, stage assessment: effectiveness stage, and effect stage, and efficiency stage, and benefits stage, and follow stage level sex assessment: job layer service consciousness, and professional layer professional spirit, and career layer ethics , And academic layer learning spirit, and career layer thinking mode performance assessment elements: named, and set value, and quantitative, and qualitative, and timing, and Sentinel second chapter system article objective people is company development of this, has a support solidarity, and up, and has dedication spirit of talent team is company success of key, we is committed to company human capital of value-added, strengthening talent team of construction, efforts created first-class of talent growth environment, constantly improve levels talent of solution problem of capacity. Organizational structure a. organization chart: o resources management principles: first de Hou only, both ability and political integrity, merit, best 5, and human resources management content: human resources planning, and performance assessment, and training 6, and human resources management core technology: performance assessment, stage assessment: effectiveness stage, and effect stage, and efficiency stage, and benefits stage, and follow stage level sex assessment: job layer service consciousness, and professional layer professional spirit, and career layer ethics , And academic layer learning spirit, and career layer thinking mode performance assessment elements: named, and set value, and quantitative, and qualitative, and timing, and Sentinel second chapter system article objective people is company development of this, has a support solidarity, and up, and has dedication spirit of talent team is company success of key, we is committed to company human capital of value-added, strengthening talent team of construction, efforts created first-class of talent growth environment, constantly improve levels talent of solution problem of capacity. Organizational structure a. organization chart: