为了正常的体验网站,请在浏览器设置里面开启Javascript功能!

ok, no problem

2012-12-13 18页 ppt 614KB 51阅读

用户头像

is_629787

暂无简介

举报
ok, no problemnullUnit 6, Ok No problem!Unit 6, Ok No problem!Word power Word power Pair the nouns with two-part verbs.clean up _________ __________ take out __________ ___________ hang up __________ __________ throw out ___________ _________ pick up ___________ ______...
ok, no problem
nullUnit 6, Ok No problem!Unit 6, Ok No problem!Word power Word power Pair the nouns with two-part verbs.clean up _________ __________ take out __________ ___________ hang up __________ __________ throw out ___________ _________ pick up ___________ __________ turn off ____________ __________ put away ___________ __________ turn on ____________ __________the garbagethe messthe newspapersyour coatthe groceriesthe microwavethe towelsyour laptopthe messthe garbagethe newspapersyour coatthe towelsContents Contents ◆ Making complaints ◆ Handling complaintsWarm up questions Warm up questions Do your family members or friends ever bother you? What do they do to bother you? What do you do or say about it, if anything? nullPut the books away.Pick up the toys, please!Turn down the radio, please!Hang up your jacket, please!Turn off the TV.6. Clean up your boots. 7. Clear the yard please. 8. Turn off the light. 9. Take out the trash. 10. Let the dog out!Listening practiceListening practiceLet’s listen to a conversation and find out how the parents and kids make complaints. Practice 1: making complaintsPractice 1: making complaintsSuppose our understanding government is holding a conference to know the life problem of common people. What complaints will you make? How to handle complaintsHow to handle complaintsFirst, acknowledge the complaint. Thank you for bringing this matter to our attention. We appreciate your bringing this matter to our attention. nullSecond, explain. I have checked with the transporters, The delay was due to poor weather conditions. nullThird, inform the complaint maker what has been decided. Please allow us to apologize for putting you into so much trouble. We assure you this will not happen again. We will give you a discount as compensation. Expressions for making and dealing with complaintsExpressions for making and dealing with complaintsGrammar focusGrammar focusIf you want to make your request more polite, you can use Modals can, could, and would Would you mind (not) doing something? Examples Examples Could you pull out all the stops? Would you mind turning off the air-conditioner? Would you mind not smoking inside?Listening Listening Listen to the conversation and answer questions: Part A Who is the messiest in the house? Who does most of the work in the kitchen? Who usually takes out the garbage? Who worries most about expenses? BWMWnullPart B Men: take out the garbage Women: cook, do the dishes, clean up Boys: take out the garbage, put the groceries away Girls: cook, do the dishes, clean up, put the groceries awaySpeaking task: a conference Speaking task: a conference 1 chairman of the conference to give opening and closing speech; 4 People to issue complaints; 2 journalist to interview people give report after the conference; 1 Minister and Assistant Minister of Health to give reply to people’s complaints. Writing taskWriting taskA set of guidelines for your workplace Use complaints and your own ideas to write a set of five guidelines. null
/
本文档为【ok, no problem】,请使用软件OFFICE或WPS软件打开。作品中的文字与图均可以修改和编辑, 图片更改请在作品中右键图片并更换,文字修改请直接点击文字进行修改,也可以新增和删除文档中的内容。
[版权声明] 本站所有资料为用户分享产生,若发现您的权利被侵害,请联系客服邮件isharekefu@iask.cn,我们尽快处理。 本作品所展示的图片、画像、字体、音乐的版权可能需版权方额外授权,请谨慎使用。 网站提供的党政主题相关内容(国旗、国徽、党徽..)目的在于配合国家政策宣传,仅限个人学习分享使用,禁止用于任何广告和商用目的。

历史搜索

    清空历史搜索