Job Search Guide � 2006-2007
Career Center ResourcesResume &
Letter Writing
Y ou of ten make your f i rs t impression on an employer with your resume, and you
want that impress ion to be out s tanding.
A n e f f e c t i v e r e s u m e i s a s u c c i n c t l y
wr i t t en snapshot o f your educat ion and
experience. But i t is more than just good
wr i t ing and a gener i c l i s t o f ac t i v i t i es .
For a resume to be t ru ly outstanding, i t
needs to highl ight your unique st rengths
and be cus t om ta i lo red t o t he pos i t ion
you want.
HOW TO DEVELOP A RESUME
1. Analyze the job description.
Read job descriptions and highlight the required and preferred skills, abilities,
attributes, and qualifi cations. Use these words in your resume.
2. Create a list of accomplishments
Take some time to think about tasks that you enjoyed doing, did well, and of which
you were proud. Include education/training, volunteer experience, jobs, projects,
school assignments, travel, and group/team activities. Describe in detail what you
did and with whom, the equipment you used, the personal strengths and skills you
employed, and the outcome of your efforts. Quantify your results, if possible, and
use commonly understood terminology. Don’t be humble; this is your chance to
promote yourself.
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Search career.berkeley.edu for details
about these resources:
Career Counselors. 45-minute
appointments for individual help
constructing your resume or cover
letter or getting feedback about
their effectiveness. 15-minute Mini-
Appointments for individual resume or
cover letter critiques.
Information Lab, Job Search section.
Books and binders with resume and
cover letter tips and samples.
Curriculum Vitae (CV) Information.
For PhD students. See CV and Cover
Letter information online at PhD section
of website.
Resume and Cover Letter Workshops.
Especially useful if you have never
written a resume and are working on
your fi rst draft.
Specialized Resume Writing
workshops.Tailored to certain majors
or for those pursuing specialized
career fi elds; e.g., Resume Check
for Engineering Majors or Resume
Writing for Jobs in Nonprofi ts.
Resume Critiques with employers.
Feedback on your resume from a
company representative. Special sign-
up online, usually the fi rst week of fall
classes.
Resum
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3. Analyze experiences for
relevant skill areas
Reviewing each experience, identify the
skills you used that fi t with positions for
which you are applying.
4. Write descriptive phrases
Using action verbs see p. 23, write
short phrases to describe what you did
that illustrates each skill. Be concise and
specifi c. Arrange the descriptive phrases
in order of relevance to the position for
which you are applying (most relevant at
the top).
5. Choose an appropriate
format
Avoid using resume templates that come
with word processing applications. Not
only are employers all too familiar with
them, but templates are infl exible – often
they won’t allow you to move sections
around or to modify headings.
Resume formats
Several resume formats are available.
Select the kind that best presents
your background and qualifi cations.
see p. 24 for Sample Resumes.
Chronological
This type of resume lists your experience
in reverse chronological order. Arrange
your resume sections based upon aspects
of your background you wish to stress,
putting the most relevant information fi rst.
It works best when your work, volunteer,
and academic experiences relate directly
to the type of job for which you are
applying. Most on-campus recruiters and
business employers prefer a chronological
resume.
Skills
Using headings that refl ect skills, this
resume highlights your most important
skill areas and knowledge relevant to a
given position. This format focuses less on
where and when you obtained and used
skills, and lists job titles, employers, and
dates of employment in a brief section
at the bottom of the page. It works well
when your work experience is not directly
related to your career goal or when you
are making a career change.
Hybrid Chronological/Skills
This type of resume combines elements
from both chronological and skills
formats. It allows you to keep the
popular chronological format while also
showcasing your most relevant skills near
the top of the document. A hybrid resume
can be organized in a number of ways,
but many start with a skills summary
followed by a list of experiences with
descriptions in reverse chronological
order grouped under skill headings. For
an example see p. 26.
For information about a Curriculum
Vitae (CV), used primarily for academic
positions at the PhD level, go to
career.berkeley.edu/Phds/
PhDCV.stm
USE A RESUME TO:
Respond to an advertised job vacancy.
Send to employers that interest you
after you have researched their
organizations.
Accompany government, graduate
school, or other formal application
forms.
Present at an interview to a potential
employer.
Reinforce a personal contact you have
already established with an employer.
Submit to employers before on-campus
interviews.
Accompany a request to a past or
current employer or professor to write
you a letter of recommendation.
Network for jobs.
RESUME TIPS FOR FIRST
YEAR STUDENTS
As a fi rst or second year student,
it’s okay to include work,
accomplishments, leadership
experience, and highlights of
activities from high school. By
your third year in college your
resume should contain primarily
college experiences and
activities.
If you don’t have much work
experience, incorporate other
types of information into your
resume. see p. 21 for a the
list of Resume Components.
Include some of the optional
components marked with
asterisks.
If you’re creating a resume for
the fi rst time, expect to spend
several hours putting it together.
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Job Search Guide � 2006-2007
SENDING RESUMES AND LETTERS ELECTRONICALLY
To send your resume via email, fi nd out
the employer’s format preference when
possible. Although some recruiters accept
attachments, others prefer your resume in
the text of the email message. If you can’t
fi nd out the employer’s preference, send
it both ways in one message. Unless you
are told otherwise, include a cover letter.
Send both the resume and cover letter in
one email message. see p. 37 for an
example.
When submitting a resume via an
organization’s website, use the formatting
and display style recommended by the
website.
To send your resume as an attachment:
Create your resume using a common
word processing program.
Give the document a name the hiring
manager will associate with you,
such as “MillerJennifer.doc. ”This will
enable a recruiter to fi nd your resume
once it’s saved on a computer. Don’t
name the document “Resume.doc.”
Be absolutely sure your document is
free of viruses.
Send it electronically to a friend
to make sure it’s easy to open, the
formatting stays correct, and the
document is virus-free.
To send your resume in the text of the
email message:
The cover letter should appear fi rst,
above your resume.
All text should be aligned left.
Do not use bold, underlining, bullets,
distinctive fonts, colored text, or html
codes. Use asterisks (*), plus signs
(+), dashes, all capital letters, and
combinations of these to highlight
text.
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Save your cover letter and resume as
“text only” or “plain text,” then cut
and paste them into the email.
Send it electronically to yourself and to
a friend with a different email system
to see how it will look.
Text resumes look plain and ordinary,
but employers are used to this. They
are most concerned with the content.
To make your resume scannable:
Some large employers utilize resume
database tracking systems. They scan
incoming resumes into a database
and when they have openings, they
can retrieve resumes using relevant
keywords.
It’s okay to ask an employer if you
should provide a scannable resume.
Some companies will indicate on their
website that they scan resumes and
even give formatting tips.
Include industry or job-specifi c
keywords, especially relevant skills,
understandable abbreviations, major,
specifi c fi elds of study, and experience
(e.g., marketing research, java, html,
sales, gel electrophoresis).
Use 10 to 14 point font size.
Do not use italics, underlining, fancy
fonts, or multiple columns. Use spacing
or all capitals for emphasis.
Not all systems accept boldface, but
unless you are instructed not to use it,
it is probably fi ne.
Do not center text.
Print on white paper with a high-
resolution laser printer.
When submitting a hard copy by
mail, do not fold it.
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COMPONENT BASICS COMMENTS
Identifying Data Name, street address, email address and phone
or message number at the top of the page
(include area codes and zip codes). Include
personal web page if you want employers to
see it.
Voicemail message, email address, and website content
should be appropriate for a potential employer.
Education Name of school, major, degree received,
graduation date, projected graduation date,
or dates of attendance if no degree was
completed.
Include any course titles relevant to the targeted position.
Honors and grade-point average optional; include if
among your strong points. If you attended more than
one school, list the most recent fi rst. You don’t have to
list all the schools you have attended. Do not list high
school. Additional training may either go here or under
a separate heading.
Experience/Work
History
Paid, volunteer or military work. Emphasize
tasks, skills, abilities, and accomplishments
related to the targeted position. Give the job
title, employing organization, and dates of
employment.
Present achievements, contributions, and results or impact
e.g., streamlined a procedure or made a cost-saving
suggestion). Experience does not have to be paid.
The components listed below are optional – use if appropriate for your background and the employers you’re targeting
Job Objective A one-line description of the type of position
you want.
Follows your name and contact information at the top of
your resume. Should be specifi c rather than a general
statement of your interests.
Skills & Abilities
or Summary of
Qualifi cations
Foreign languages, computer skills, offi ce
skills, lab techniques or transferable skills not
mentioned elsewhere in the resume.
Can be combined under this heading or listed
separately.
Languages State if you are fl uent in a foreign language. If you understand a language but are not fl uent, still
mention it. For example: Fluent in Russian, conversational
Spanish, or read and write French.
Activities & Interests In order of importance or reverse chronological
order, list student activities/ organizations,
professional associations and committees in
which you have participated. List any offi ces
that you held with the skills you used.
Include activities and interests that show leadership or
initiative or that pertain to your career interest.
Community
Involvement/Volunteer
Activities
List offi ces held, organizations, projects, and
accomplishments.
If the setting is political or religious, you may want to
use generic descriptions (e.g., Youth Leader for church,
Speech Writer for City Council candidate). If substantial,
these may be listed under “Experience.”
Honors Recent graduates and continuing students can
include academic honors such as Dean’s List,
honor societies and scholarships.
Can be listed separately or as a subsection under
Education.
Research &
Publications
Briefl y describe relevant research projects. List
published articles, papers or books.
Travel Include if your career interest involves travel or
knowledge of other cultures.
You can also use this as a way of distinguishing yourself
if you have signifi cant travel experience.
References You do not need to end your resume with the
phrase, “References Available on Request,”
but this is the best place to state that you have
“Portfolio and/or writing samples available on
request.”
Create a separate page for references. List names, titles
and contact information. Always ask permission before
using anyone’s name as a reference. Include people who
know about your work related abilities, such as former
employers, volunteer project supervisors, and faculty. Do
not use relatives or friends.
Resume Components
Job Search Guide � 2006-2007
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Resume Dos & Don’ts
Do
Use good quality (at least 20 lb. bond) paper
Use a readable font and print on a high-resolution printer (laser is best)
If you use an objective, make it specifi c
Emphasize results produced or impact made, signifi cant achievements, and
recognition from others
Quantify when possible and use specifi c examples
Check the spelling of every word; make sure grammar and punctuation are
correct
Have someone proofread your resume
Get feedback from several people
Begin phrases with action verbs such as “developed,” “initiated,” etc.
Be truthful about your accomplishments
Keep your resume to one page unless you have extensive experience related to
your job objective
Don’t
Use resume templates that come with word processing software
Begin phrases with “I” or use complete sentences
Include personal information such as marital status, social security number, age,
or national origin
Use fl ashy graphics or colored paper
Mention controversial activities or associations
List unrelated, minor duties such as “opened mail” or “fi led documents”
Exaggerate your experience
Use meaningless words or phrases such as “seeking a challenging position” or
“seeking a position working with people”
Start phrases in the experience section with “My responsibilities (or duties)
included”
Use abbreviations
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Resume
Checklist
Is the resume pleasing to the eye
– easy-to-read font, good layout?
Are your name, address, city, state,
zip code, phone number and email
address at the top of the page?
Does your objective (if used) state
clearly the functional areas in which
you seek employment and the level of
the job you want?
Did you use bullets, bold, or all
capitals to highlight key strengths?
If you know your resume will be
scanned, did you omit columns,
underlining, and italics?
Is information listed in order of
importance and relevance to the
position?
Does the resume avoid generalities
and focus on specifi c information
about experience, projects, products?
Did you check the spelling of every
word and make sure the grammar
and punctuation are correct?
Do most phrases begin with action
verbs such as “developed,” “initiated,”
etc.?
Have you been truthful about your
accomplishments rather than being
falsely modest or hyping them too
much?
If you were the employer, would you
call you for an interview?
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Management
administered
analyzed
assigned
attained
chaired
consolidated
contracted
coordinated
delegated
developed
directed
evaluated
executed
improved
increased
organized
oversaw
planned
prioritized
produced
recommended
reviewed
scheduled
strengthened
supervised
Communication
addressed
arbitrated
arranged
authored
collaborated
convinced
corresponded
developed
directed
drafted
edited
enlisted
formulated
infl uenced
interpreted
lectured
mediated
moderated
negotiated
persuaded
promoted
publicized
reconciled
recruited
spoke
translated
wrote
Research
clarifi ed
collected
critiqued
diagnosed
evaluated
examined
extracted
identifi ed
inspected
interpreted
interviewed
investigated
organized
reviewed
summarized
surveyed
systematized
Technical
assembled
built
calculated
computed
designed
devised
engineered
fabricated
maintained
operated
overhauled
programmed
remodeled
repaired
solved
upgraded
Teaching
adapted
advised
clarifi ed
coached
communicated
coordinated
demystifi ed
developed
enabled
encouraged
evaluated
explained
facilitated
guided
informed
instructed
persuaded
set goals
stimulated
trained
Financial
administered
allocated
analyzed
appraised
audited
balanced
budgeted
calculated
computed
developed
forecasted
managed
marketed
planned
projected
researched
Creative
acted
conceptualized
created
customized
designed
developed
directed
established
fashioned
founded
illustrated
initiated
instituted
integrated
introduced
invented
originated
performed
planned
revitalized
shaped
Helping
assessed
assisted
clarifi ed
coached
counseled
demonstrated
diagnosed
educated
expedited
facilitated
familiarized
guided
motivated
referred
rehabilitated
represented
Clerical or Detail
Oriented
approved
arranged
catalogued
classifi ed
collected
compiled
dispatched
executed
generated
implemented
inspected
monitored
operated
organized
prepared
processed
purchased
recorded
retrieved
screened
specifi ed
systematized
tabulated
validated
More Verbs for
Accomplishments
achieved
expanded
improved
pioneered
reduced (losses)
resolved (problems)
restored
spearheaded
transformed
from The Damn
Good Resume
Guide by Yana
Parker, Berkeley:Ten
Speed Press
Verb List for Resumes & Letters
23
Words in bold are
especially good
for pointing out
accomplishments.
Job Search Guide � 2006-2007
Chronological Resume
for a teaching position
Combines paid &
volunteer positions under
the Experience heading.
This chronological version
of Alicia’s resume
emphasizes her teaching
skills.
ALICIA GUTIERREZ
Objective School district teaching internship (passed CBEST June 2006)
Education B.A. American Studies, concentration in Minority Education, May 2007
University of California, Berkeley
Experience Break the Cycle, Berkeley, CA (September 2006-present)
Teaching Intern
• Improve 1st graders’ math skills
• Motivate underachieving students toward success in their annual district exams
• Design individualized curriculums
Edna Brewer School, Oakland, CA (September 2006-present)
Tutor and Teacher’s Aide
• Develop a semester teaching unit on culture, ethnicity, and identity
• Conceptualize and implement yearlong project for ESL students resulting in a journal of autobiographical
works for use as a learning tool and model for other ESL teachers, historical archive, and a source of
inspiration for other ESL students
• Drafted proposal to fi nance project, which resulted in award of grant support
Panoply Corporation, Berkeley, CA (July 2003-December 2005)
Salesperson
• Refi ned communication skills and marketing techniques
• Led clothing sales for the months of July and August
National Cheerleaders’ Association, Garland, TX (May-July 2003 & 2004)
Instructor and Camp Leader
• Instructed students of all ages in cheerleading, gymnastics, and dance
• Collaborated with a team of fi ve instructors to create a positive, fun, and lively learning atmosphere
Activities Rush Chairperson for Chi Omega Sorority (January 2005-December 2005)
• Directed team of 70 chapter members in planning recruitment
• Recruited women to join Chi Omega Mu Chapter by implementing marketing strategies
• Successfully pledged full quota for two semesters
• Increased chapter unity and spirit by designing team building activities
• Budgeted spending for Rush preparation week and Rush week
Managing Editor for Maganda, a Filipino Literary and Art Magazine (September 2004-present)
• Designed visual concept for the magazine’s debut
• Organized and sought out performers for fundraising and promotional events
Skills • Profi cient in conversational Spanish
• Microsoft Word, Excel, Adobe Photoshop, Dreamweaver, S