医院服务理念文化

医院服务理念文化 中和医疗—“呵护健康、关爱生命” 我们需要思考一个问题，如果有一天，我们也不幸成为一名患者，会是什么感受, 当我是患者时，我希望不管什么时候走进医院，都能看到一张张亲切和蔼的笑脸，看到医务人员所持有的圣洁、和蔼与真诚。 当我是患者时，我希望医生是我最好的朋友，耐心聆听我的每一句话，我希望医务人员对待所有病人一视同仁，无论身份高低，无论职业好坏，无论来自城市或乡村。 当我是患者时，我最需要的是信任和希望，希望为我做治疗的护士不仅仅是机械的扎针，更要能微笑着与我沟通、交流，希望她们的治疗和护理不仅是单一的，更要以病人的身心健康为中心的整体护理。 当我是患者时，我希望有舒适的就医环境，良好的服务态度，更希望有过硬的医疗水平，能减少我的痛苦。希望我的病情能在最短的时间得以康复，能得到最好医生的治疗，希望医生能多一份细心、耐心、关心和热心。 作为一名医生，要将心比心，换位思考，要怀着感恩的心，倾注自己全部的感情，一切以患者为中心，全心全意去为患者服务。因为，救死扶伤是医生的天职。 ——于洪院长 in southwest of Zhejiang Provincial Committee of the party's struggle, develop democratic United Front against Japan, established the armed forces and the anti-Japanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Minister, Jie Xu into a propaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth Minister, zhexi recorder of Penrhyn as military Secretary of the establishment. Hanchang organization attached to the recorders of the West. After the Spring Festival, Zhu Xi was determined to rally, led by Wang Hesong more than more than 100 people, with "first Road South into the team headquarters the name of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb area 1th branch-East water Hong Kong Branch, Branch Secretary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government in Southwest Bureau to intensify its anti-communist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communist Party, thorough restructuring of the province's political team to make it become a tool of anti-Communist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs should not be used, only all go underground, the party's work to continue. To do this, take appropriate measures by a party organization, party members in the Organization of political withdrawal, transfer or make public career as cover, into a secret struggle. In November, Yang and the victory of the battle of the “您好，请坐”、“请慢走”。。。。一句句简单的言语，却给患者带去了温暖和理解。作为烟台唯一一家通过国家中医药管理局“十二五”重点专科建设项目的医院，烟台白石肛肠医院，自建立初期，即将医德服务，放在医院管理的首位。确立了以病人满意为核心的“患者满意、职工受益、医院发展”的医院三大目标，通过“职业化素质培训”、“专家业界交流”、“以人为本，和谐共生”等相关措施，延伸出了“权威技术、费用低廉、服务优质、环境温馨、百姓放心、感恩回馈”六大核心文化。 权威技术，特色疗法 一、无痛微创手术 经过几年的探索、引进，烟台白石肛肠医院在肛肠治疗技术上，拥有了自己的“特色专长”。针对传统肛肠手术时间长、损伤大、易复发等缺点，白石肛肠医院引进了国内最先进的肛肠治疗技术——“微创疗法”。运用肛垫学说、血管病因学说、中央间隙感染学说等理论，在常见病、多发病的手术治疗中保护了肛门的功能，减少了术后的并发症，解决了长期以来肛肠手术中和手术后疼痛、易复发等多项难题。 微创疗法的重大突破在于:一是手术时间短，一般情况下手术十几分钟、甚至几分钟即可完成;二是痛苦小，微创疗法手术创面小，身体周围组织的损伤少，大大减轻患者痛苦，有效减低人们对手术的畏惧感;三是疗效好，保护肛门的正常功能，避免肛门失禁等手术后遗症的发生;四是费用低，微创疗法因其手术创面小，手术后配以中药治疗，促进愈合，缩短了运用抗生素的时间，并大大降低用 ecret struggle. In November, Yang and the victory of the battle of thety organization, party members in the Organization of political withdrawal, transfer or make public career as cover, into a sshould not be used, only all go underground, the party's work to continue. To do this, take appropriate measures by a parCommunist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs -l of antist Party, thorough restructuring of the province's political team to make it become a toocommunist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi-in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secretary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government -ea 1th branchirst Road South into the team headquarters the name of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb arth "fof the West. After the Spring Festival, Zhu Xi was determined to rally, led by Wang Hesong more than more than 100 people, wi nister, zhexi recorder of Penrhyn as military Secretary of the establishment. Hanchang organization attached to the recordersister, Jie Xu into a propaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth MiJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-hed the armed forces and the antisin southwest of Zhejiang Provincial Committee of the party's struggle, develop democratic United Front against Japan, establi2 药费用，而且部分患者可随治随走，不用住院，治疗时间短、花费少，减轻了患者的经济负担。 在镇痛方面，烟台白石肛肠院合理运用无痛技术，配合长效止疼药物，可有效避开患者疼痛的敏感期;术后灵活使用活血化瘀且拥有止疼效果的中成药，在消肿的同时达到止痛的目的;从而有效控制术后疼痛，让患者轻松治疗。 二 、保守疗法 专科配置的中药方剂，经过精心熬制，制成中药煎液;然后放入经严格消毒的特制木盆之中;倒入开水，独特的药效便随着这氤氲的水汽，弥漫挥发开来;患者坐在木盆之上，用这药汽直接熏蒸发病部位;待盆里的中药降到适合的温度后，再坐在中药中泡洗患处;这样，药汽直接针对病患部位，深入肌理，在不增加创伤的条件下，起到消炎、止痛、促进患处愈合的作用。 中药坐浴疗法自临床运用之日起，因其止痛效果好、治疗方便舒适等优点，迅速得到患者认可，随着这一治疗技术的日臻成熟完善，据烟台白石肛肠医院门诊统计显示:内科保守疗法让80%以上的肛门病患者免除了手术之苦。 即采取专科保守中药坐浴，局部用药，配合微波治疗与肛周理疗的保守疗法，充分缓解或治愈早期的肛门疾病，效果理想，尤其是孕期和哺乳期的妈妈也可放心使用。 -etary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secr-ame of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb area 1th branchtermined to rally, led by Wang Hesong more than more than 100 people, with "first Road South into the team headquarters the nas deretary of the establishment. Hanchang organization attached to the recorders of the West. After the Spring Festival, Zhu Xi wpropaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth Minister, zhexi recorder of Penrhyn as military Sec ister, Jie Xu into aJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-the party's struggle, develop democratic United Front against Japan, established the armed forces and the antiin southwest of Zhejiang Provincial Committee of he battle of theof t n of political withdrawal, transfer or make public career as cover, into a secret struggle. In November, Yang and the victorythe party's work to continue. To do this, take appropriate measures by a party organization, party members in the Organizatio should not be used, only all go underground,Communist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs -orough restructuring of the province's political team to make it become a tool of antist Party, thcommunist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi3 政策保驾 费用低廉 烟台白石肛肠医院于2003年先后成为烟台市直及六区城镇职工、居民、新农合基本医疗保险定点医院，价格诚信医院、烟台市慈善义工定点关爱医院、山东省中西医结合学会肛肠专业委员会会员单位、中华中医药学会肛肠专业委员会会员单位单位、中华高等教育学会肛肠专业委员会会员单位单位。真正承担起了烟台市范围内650万居民的肛肠病预防、治疗、保健的社会责任。 1、烟台白石肛肠医院系烟台市的城镇职工、城镇居民、新农和医疗保险定点医院、价格诚信医院，符合上述范围的患者在该医院的报销比率可达80%,95%之间，大大降低病人经济负担。 2、起伏线低:起伏线就是病人首先要全额自付的部分，肛肠医院的起伏线执行专科医院标准为200元。 3、即时结算:病人入院只需交纳部分住院押金，出院时，医院将总费用明细通过网络上传到医疗报销经办机构，肛肠医院只收取病人自付部分的金额，是全市定点医疗机构当中首批开通此业务的医院。 “换位思考”构建和谐医患关系 烟台白石肛肠医院建院以来，院领导高度重视患者权益及满意度。始终坚持“以病人为中心”，以“安全、疗效、满意、效益”为工作方针，以让患者“抱着希望求医来，满面笑容回家去”为服务理念，以“换位思考，真情倾注”为服务方式，诚信行医，自觉履行社会责任;靠信誉赢得患者，靠口碑赢得社会声誉，使社会效益、经济效益取得了双丰收，先后获市文明办、市物价局颁发的“价格诚信 communist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi-in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secretary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government -ea 1th branchirst Road South into the team headquarters the name of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb arth "fof the West. After the Spring Festival, Zhu Xi was determined to rally, led by Wang Hesong more than more than 100 people, wi nister, zhexi recorder of Penrhyn as military Secretary of the establishment. Hanchang organization attached to the recordersister, Jie Xu into a propaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth MiJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-hed the armed forces and the antisin southwest of Zhejiang Provincial Committee of the party's struggle, develop democratic United Front against Japan, establiecret struggle. In November, Yang and the victory of the battle of thety organization, party members in the Organization of political withdrawal, transfer or make public career as cover, into a sshould not be used, only all go underground, the party's work to continue. To do this, take appropriate measures by a parCommunist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs -l of antist Party, thorough restructuring of the province's political team to make it become a too4 单位”;2011年，获评烟台市消费者满意单位;获得山东中西医结合学会肛肠专业委员会授予的“先进集体”称号。2012年，肛肠科成为烟台市唯一一家获得国家中医药管理局“十二五”重点专科建设项目的医院。 “换位思考”，即是转换角色，为人着想,理解至上，是目前世界最先进的医疗服务方式。白石肛肠医院的领导层认为，构建和谐的医患关系，首先要从医生做起，转变观念，角色互换，假设自己是病人，想病人所想，急病人所急，这么一来，医患关系必将大大改善。假设自己是病人，医生断然不会漠视自己的生命安危或苦痛。当伤痛或病痛折磨自己时，自然会争分夺秒，采用最适宜的、负担得起的、最安全有效的救治方法，缓解自己的痛苦，为自己疗伤、治病。人生病，大多心情不好，情绪波动大，或忧虑或烦躁或忧郁。如果医生站在病人的角度思考问题，处理问题，倾听病人的诉求，给对方多点解释，多些指导，多一点爱心，多一点付出，那既能治病又能“治心”。让每位患者“治的放心，医的舒心”， 形成一种发自内心的“亲情服务”文化，医患关系自然和谐。“抱着希望求医来，满面笑容回家去”自然成为医院常态。 烟台白石肛肠医院服务 “以病人为中心”是白石肛肠医院护理服务文化建设的基础，具体包括以下服务条例: 1、主动换位: 在护理服务过程中，护理人员要不断进行换位思考，用“假如我是一名病人”和“假如我是病人家属”的心态去对待病人、服务病人，用一名患者的眼光加以审视，不断提出要求，完 communist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi-etary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secr-ame of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb area 1th branchtermined to rally, led by Wang Hesong more than more than 100 people, with "first Road South into the team headquarters the nas deretary of the establishment. Hanchang organization attached to the recorders of the West. After the Spring Festival, Zhu Xi wpropaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth Minister, zhexi recorder of Penrhyn as military Sec ister, Jie Xu into aJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-the party's struggle, develop democratic United Front against Japan, established the armed forces and the antiin southwest of Zhejiang Provincial Committee of he battle of theof t n of political withdrawal, transfer or make public career as cover, into a secret struggle. In November, Yang and the victorythe party's work to continue. To do this, take appropriate measures by a party organization, party members in the Organizatio should not be used, only all go underground,Communist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs -orough restructuring of the province's political team to make it become a tool of antist Party, th5 善自己，为护理服务赢得主动。 2、主动沟通 :加强护患之间的沟通，给患者更多心灵上的关爱和慰藉。沟通的方式是多样性的:一是语言沟通;二是形体沟通;三是心灵上的沟通，这是沟通的最高境界，是护患之间的一种默契和心灵的共鸣。 3、尊重患者:护理人员要平等待人，尊重每一个患者的人格和权利。尊重患者的人格尊严和健康权利以及个人隐私，把尊重患者的一切言行自觉地融于日常护理工作中，不单局限于“病人第一”的服务宗旨，还要做到让病人家属满意，要尊重家属的意愿和需求。 4、个性服务:护理服务人员要从细微处来关心和贴近患者，精确地了解和提供每个服务对象希望得到的个性化服务，尊重病人的个体差异，满足不同病人的多元文化需求，使护理服务关系进入更深的层次 5、延伸服务:为病人传播及普及医学保健知识，开展心理咨询辅导、健康教育讲座等服务项目。对在医院就诊过的患者，进行电话健康回访、指导等系列工作。 6、便捷服务:简化服务流程，提供各种便民服务措施，咨询、检查、治疗、开药、手术、住院、结算，一切布局合理、井井有条。倡导“人人是窗口、人人是导医”的全新服务理念 7、透明服务:重视医疗服务过程中病人的参与权和知情权，公示医疗服务价格、公开医疗服务过程，让每位患者亲身感受到医疗护理活动的真实性，让每位患者“医的放心，治的舒心”。 8、承诺服务: 公布医疗服务质量和效果的标准，护理服务承 -in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secretary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government -ea 1th branchirst Road South into the team headquarters the name of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb arth "fof the West. After the Spring Festival, Zhu Xi was determined to rally, led by Wang Hesong more than more than 100 people, wi nister, zhexi recorder of Penrhyn as military Secretary of the establishment. Hanchang organization attached to the recordersister, Jie Xu into a propaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth MiJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-hed the armed forces and the antisin southwest of Zhejiang Provincial Committee of the party's struggle, develop democratic United Front against Japan, establiecret struggle. In November, Yang and the victory of the battle of thety organization, party members in the Organization of political withdrawal, transfer or make public career as cover, into a sshould not be used, only all go underground, the party's work to continue. To do this, take appropriate measures by a parCommunist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs -l of antist Party, thorough restructuring of the province's political team to make it become a toocommunist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi6 诺对护理过程的各个环节、各个方面落实到位，让每位患者放心医治。 9、温馨服务:通过不断的室内建设、改良，更新标示系统、导示系统，给每位患者营造一个温馨的就医视觉环境和听觉环境。 10、救助服务:对于老弱孕妇及行动不便的患者，门诊时及主动给予帮助。对于家庭困难的患者，要给予同样的尊重，和尽量的减免其费用。 烟台白石肛肠医院服务项目 1、首问负责制，与患者最先交流信息的员工将作为首问责任人，为患者提供首问服务，解答或指引到相关部门。做到“人人是窗口、人人是导医”的全新服务理念。 2、住院期间专家定期查房，对患者进行健康指导。 3、专业厨师根据肛肠患者饮食的特殊性，提供人性化多元化的 膳食选择。4、医院提供网络银联服务，方便患者交缴费。 5、每天清晨，医院职工食堂准时为住院患者送上一份小米红枣粥。 6、每位患者都配有一组责任医师和责任护士，全面照顾患者诊疗生活。 7、医院实行“男女分诊”、“男女分住”，将男性患者与女性患者分开诊疗，最大限度的照顾患者隐私。 8、尊重患者知情权、选择权，保护患者隐私权，做到涉及病人隐私的检验报告单送达病人或家属。确保病人暴露身体隐私部位的检查治疗项目有遮隔措施。 9、建立医前、医中、医后全程服务模式。医前电话预约、网上 orough restructuring of the province's political team to make it become a tool of antist Party, thcommunist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi-etary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secr-ame of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb area 1th branchtermined to rally, led by Wang Hesong more than more than 100 people, with "first Road South into the team headquarters the nas deretary of the establishment. Hanchang organization attached to the recorders of the West. After the Spring Festival, Zhu Xi wpropaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth Minister, zhexi recorder of Penrhyn as military Sec ister, Jie Xu into aJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-the party's struggle, develop democratic United Front against Japan, established the armed forces and the antiin southwest of Zhejiang Provincial Committee of he battle of theof t n of political withdrawal, transfer or make public career as cover, into a secret struggle. In November, Yang and the victorythe party's work to continue. To do this, take appropriate measures by a party organization, party members in the Organizatio should not be used, only all go underground,Communist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs -7 自助预约，健康咨询。定期组织专家进入社区为社区居民举办各种各样的健康教育活动，并提供医疗咨询。医中努力做到服务诊疗环境温馨化，服务流程人性化，服务过程亲情化，服务承诺公开化，服务收费透明化。医后定期电话回访，指导。 10、接受社会监督，使病人放心。建立门诊和住院费用 “查询制”和“病人对帐制”。以建设“医疗收费信得过单位”为目标，实行医疗服务收费和药品价格公开。 11、“年终无休”，365天全时段开放服务，没有双休日和节假日等就医障碍，进一步解决了就医难的矛盾，方便在职职工及老年患者双休日就医。 12、对于老人、孕妇、儿童，提供特殊全程服务，确保其医疗安全。 温馨环境 如家感觉 烟台白石肛肠医院的内部环境的设计别具匠心。宽敞明亮的大厅、简单明了的挂号区、候诊区、输液大厅，配上绿树鲜花，无不于细微处体现出深切的人文关怀。医院装饰在色调上充分考虑到患者的心情，以绿色调为主，让人倍感清凉、放松、温馨。 温馨典雅的休息候诊区，完全从人性化角度出发，饮水机、书报架一应俱全，旁边还摆放着鲜花，营造出一种温馨舒适的氛围。医院力求营造家庭式的就医环境，不断更新的导视系统和宣传栏，既让患者在闲余之时了解到了健康常识，也让患者就医更加简单。病房追求的是人性化的设计，改变大而空的结构，注重处理病房的私密性和开放性的关系，使之透着家庭的温馨，消除病人的排斥和陌生感。 -in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secretary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government -ea 1th branchirst Road South into the team headquarters the name of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb arth "fof the West. After the Spring Festival, Zhu Xi was determined to rally, led by Wang Hesong more than more than 100 people, wi nister, zhexi recorder of Penrhyn as military Secretary of the establishment. Hanchang organization attached to the recordersister, Jie Xu into a propaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth MiJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-hed the armed forces and the antisin southwest of Zhejiang Provincial Committee of the party's struggle, develop democratic United Front against Japan, establiecret struggle. In November, Yang and the victory of the battle of thety organization, party members in the Organization of political withdrawal, transfer or make public career as cover, into a sshould not be used, only all go underground, the party's work to continue. To do this, take appropriate measures by a parCommunist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs -l of antist Party, thorough restructuring of the province's political team to make it become a toocommunist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi8 这一切的一切，都是为了让就诊者充分享受到主人翁的贵宾待遇，减少就诊时的压抑感，从而轻松、舒适、愉快的状态下恢复身心健康，为患者提供了最具价值的医疗服务。 注:由于目前环境现状所限，后续会针对温馨环境做进一步完善。 感恩回馈 回报社会 创业之初，在烟台白石肛肠医院最艰难的开拓期，国家对全民的医疗保险政策并不能覆盖全部困难家庭，医院面对的患者很多看不起病，因为地处白石老社区，几乎每天都要面临患者因为贫困而病不能医的现状，医院自动免除了他们的挂号费;有的老人怀揣2毛钱，请求老专家用这些钱开药方，药拿走了，老专家为这名患者垫付了6元钱;有些老年患者多种疾病缠身，但因为经济条件的限制无法住院，专家们拿着处方、反复斟酌，既要有一个最佳的治疗，又不肯让患者多花一分钱;护士上门为孤寡老年患者打针，顺便捎带着为老人送去新鲜的蔬菜;院领导根据掌握的这些患者资料在年节为这些因病致贫的家庭送上生活必需品„„更多相似的情景发生在一个个平凡的日子里，却烙印在医院每个员工的心中，以德言教让医院上下“无作功夫形迹之心”，人人扎实于业务工作，“博极医源，精勤不倦”，都有心为医院也为患者尽一份心、出一份力。2002年，医院渐渐从开拓期的四面困境中走入发展期，开始有了一定的资源支持，院长立即发起成立神农资助会，设立制度，针对性资助了一些就医特别困难的家庭，虽然杯水车薪，但依然持之以恒。 为给患者树立“有病早治，无病预防”的健康理念，数次派 -etary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secr-ame of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb area 1th branchtermined to rally, led by Wang Hesong more than more than 100 people, with "first Road South into the team headquarters the nas deretary of the establishment. Hanchang organization attached to the recorders of the West. After the Spring Festival, Zhu Xi wpropaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth Minister, zhexi recorder of Penrhyn as military Sec ister, Jie Xu into aJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-the party's struggle, develop democratic United Front against Japan, established the armed forces and the antiin southwest of Zhejiang Provincial Committee of he battle of theof t n of political withdrawal, transfer or make public career as cover, into a secret struggle. In November, Yang and the victorythe party's work to continue. To do this, take appropriate measures by a party organization, party members in the Organizatio should not be used, only all go underground,Communist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs -orough restructuring of the province's political team to make it become a tool of antist Party, thcommunist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi9 出专家组到社区、学校、厂矿企业义诊，组织健康知识学习，免费发放健康画册，普及自我保健知识。 2009年，烟台市慈善总会烟台白石肛肠医院义工工作站正式挂牌，医院同时成为烟台市第二家义工定点关爱医院。四川地震一周年之际，烟台白石肛肠医院义工站三名义工由院长于洪亲自带队，与烟台YMG“爱，直抵震区”采访团一行18人奔赴北川，先后抵达地震重灾区北川县山东援川指挥部、烟台第一支医疗防疫队战斗的地方—陈家坝、安县茶坪乡黄羊村、烟台援建白坭小学、烟建十公司白坭援建项目部等地。针对四川地理环境、饮食习惯为震区百姓和援建人员送上肛肠病专科用药，得到北川县县长金大忠的亲切接见和高度赞誉，此行专程赶到北川中学、八一帐篷小学探望并资助地震遗孤，把烟台人民的爱心带给了震后的北川儿童。 诚信宣言 百姓放心 近几年来，烟台白石肛肠医院先后邀请20多位全国著名肛肠专家来院开展技术与学术交流，在全国顶级专业技术人才的长期技术支持和大力帮助下，历经多年培育，打造了一支专业、优秀、负责的肛肠病诊疗团队，对每一位患者，一对一单独治疗，制定治疗方案。并提出了透明价格、承诺服务等一系列措施，让老百姓可放心诊治。 诚信宣言: 1、不敷衍病人，善待每一位患者。 2、不恶语伤人，文明礼貌规范服务。 3、不推诿病人，严格首诊负责制。 4、不违规操作，严格依法行医。 communist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi-in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secretary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government -ea 1th branchirst Road South into the team headquarters the name of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb arth "fof the West. After the Spring Festival, Zhu Xi was determined to rally, led by Wang Hesong more than more than 100 people, wi nister, zhexi recorder of Penrhyn as military Secretary of the establishment. Hanchang organization attached to the recordersister, Jie Xu into a propaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth MiJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-hed the armed forces and the antisin southwest of Zhejiang Provincial Committee of the party's struggle, develop democratic United Front against Japan, establiecret struggle. In November, Yang and the victory of the battle of thety organization, party members in the Organization of political withdrawal, transfer or make public career as cover, into a sshould not be used, only all go underground, the party's work to continue. To do this, take appropriate measures by a parCommunist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs -l of antist Party, thorough restructuring of the province's political team to make it become a too10 5、不收受红包、回扣，端正行医作风。 6、不使用伪劣药械，确保医疗安全。 7、不加重病人负担，合理检查用药收费。 烟台白石肛肠医院核心价值理念 一、院训: 理性求实 自强不息 不追求绝对，不幻想完美。从最基本的事实出发，用科学的方法、科学的理论、科学的态度、科学的精神，扎扎实实、脚踏实地的去工作和处理工作中所遇到的问题。不断追求、顽强进取、壮大自己、发展自己，进而展示烟台白石肛肠医院全体成员努力拼搏、蓬勃向上的精神风貌。 二、医院宗旨: 救死扶伤、服务社会 作为医务工作者应具备全心全意为人民服务的精神。以病人为中心，医疗服务能达到满足广大人民群众需求的社会目标和程度，满足人们的医疗保健需求。这是医院全部工作的出发点和归宿点。 三、核心理念: 追求医院可持续发展 理性思维，坚持“以科技为先导，以中西医结合为方向，以重点科系建设为重点”的发展战略，在激烈的医疗市场竞争中不断探索、打造竞争优势。既要满足当前医院生存的需要，又要考虑未来医院发展的规划。 四、医院精神: 忠实仁和 天道酬勤 忠诚无私,尽心竭力。以质量技术求发展，以信誉创品牌，抢抓发展机遇，团结奋进，赢得社会的认可和好评。 五、共同愿景: 创建强势品牌医院 构建和谐富裕家园 should not be used, only all go underground,Communist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs -orough restructuring of the province's political team to make it become a tool of antist Party, thcommunist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi-etary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secr-ame of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb area 1th branchtermined to rally, led by Wang Hesong more than more than 100 people, with "first Road South into the team headquarters the nas deretary of the establishment. Hanchang organization attached to the recorders of the West. After the Spring Festival, Zhu Xi wpropaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth Minister, zhexi recorder of Penrhyn as military Sec ister, Jie Xu into aJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-the party's struggle, develop democratic United Front against Japan, established the armed forces and the antiin southwest of Zhejiang Provincial Committee of he battle of theof t n of political withdrawal, transfer or make public career as cover, into a secret struggle. In November, Yang and the victorythe party's work to continue. To do this, take appropriate measures by a party organization, party members in the Organizatio 11 与时俱进，解放思想，开拓创新，以不断强壮的技术人才队伍，鲜明的中西医结合特色，独树一帜的诊疗优势和强大的核心竞争力，来提升医院的声望影响和广泛的社会赞誉，使医院的整体实力和全体职工的经济收入不断提高。 六、管理理念: 情理交融 驰张有度 医院管理层要与员工有心灵的交融，以情感人，这样才能激发员工的使命感和责任感，使医院的凝聚力和向心力不断提升。要做到“让每一个职工每一天都能以愉快的心情走上工作岗位;让每一位患者每一次都能以最低的投入获得满意的医疗服务。” 七、经营理念: 诚信至上 品牌为本 以诚信为第一要素作为医院立院根本，要脚踏实地提升员工的道德素质、专业技术水平和临床服务能力，靠医德、靠质量、靠奉献去创造医院美好的明天。 八、服务理念:创建“温馨、便捷、优质”人性化医疗服务品牌 坚持以人为本的服务宗旨，转换角色，为人着想,理解至上; 以“让患者抱着希望求医来，满面笑容回家去”的服务理念，以换位思考的服务方式，将人性化服务贯穿于医疗活动全过程，树立良好的医院整体形象。医疗行为都应以满足患者的需求为出发点，以医疗质量、优质服务为立足点，以换取患者满意为目标，将单一的医疗质量服务转变为全面关注病人的生命质量、生活质量和生存质量。 服务文化理念:“患者至上”、“质量取胜”、“追求卓越” 服务文化意识:“尊重患者”、“关心患者”、“方便患者” 服务文化准则:“规范服务”、“亲情服务”、“创新服务” st Party, thorough restructuring of the province's political team to make it become a toocommunist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi-in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secretary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government -ea 1th branchirst Road South into the team headquarters the name of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb arth "fof the West. After the Spring Festival, Zhu Xi was determined to rally, led by Wang Hesong more than more than 100 people, wi nister, zhexi recorder of Penrhyn as military Secretary of the establishment. Hanchang organization attached to the recordersister, Jie Xu into a propaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth MiJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-hed the armed forces and the antisin southwest of Zhejiang Provincial Committee of the party's struggle, develop democratic United Front against Japan, establiecret struggle. In November, Yang and the victory of the battle of thety organization, party members in the Organization of political withdrawal, transfer or make public career as cover, into a sshould not be used, only all go underground, the party's work to continue. To do this, take appropriate measures by a parCommunist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs -l of anti12 九、人才理念: 以人为本 用其所长 以实现员工的全面发展为目标，尊重员工的劳动和首创精神，也要顾及员工的利益需求。发挥员工的长处和调动其潜能。倡导和谐向上，团结奋进的主旋律，创建有利于员工成长的良好环境，尊重员工的价值，承认员工的价值，体现员工的价值，用所有员工的专长，打造核心竞争力，创建品牌医院。 十、质量理念:精益求精 疗效第一 目前，虽然烟台白石肛肠医院已经成为在烟台具有一定声望和影响力的品牌专科医院，但仍然要继续强化内涵管理，始终把提高和确保医疗技术质量、文明服务质量作为医院的根本任务，使患者对医院有更大安全感和信任感。 十一、团队理念: 同舟共济 合力多赢 医院各项工作的完成均有赖于全院员工对医院的责任感、使命感和归属感。护理人员要有奉献精神，具有高度的同情心、爱心、耐心和责任心。全体员工要紧紧地凝聚在一起，共同为了医院的发展努力，既让广大患者享受到高水准的医疗服务，也让员工的福利待遇不断提高。 十二、沟通理念: 心诚致意 春风化雨 开展人性化服务要加强医患之间的沟通，给患者更多心灵上的关爱和慰藉。在护理服务过程中，要为病人提供温馨、细心、爱心、耐心的服务，让患者到了医院就有回家的感觉，心理的创伤得以慰藉。要充分调动病人的参与意识，让病人真正参加到诊疗活动中来，从诊断到治疗直到战胜疾病、恢复健康。 orough restructuring of the province's political team to make it become a tool of antist Party, thcommunist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi-etary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secr-ame of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb area 1th branchtermined to rally, led by Wang Hesong more than more than 100 people, with "first Road South into the team headquarters the nas deretary of the establishment. Hanchang organization attached to the recorders of the West. After the Spring Festival, Zhu Xi wpropaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth Minister, zhexi recorder of Penrhyn as military Sec ister, Jie Xu into aJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-the party's struggle, develop democratic United Front against Japan, established the armed forces and the antiin southwest of Zhejiang Provincial Committee of he battle of theof t n of political withdrawal, transfer or make public career as cover, into a secret struggle. In November, Yang and the victorythe party's work to continue. To do this, take appropriate measures by a party organization, party members in the Organizatio should not be used, only all go underground,Communist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs -13 十三、竞争理念: 居安思危 智者远虑 医院依靠中西医结合特色和肛肠科的核心竞争力，已经成为颇具影响、颇具实力的品牌医院，但是面对医院长远发展，和未来城市基本医疗服务体系格局的不确定性，要寻求医院发展新的更大的空间，迈上新的坚实的平台，进一步打造和壮大核心竞争力，力求可持续发展。 十四、品牌理念: 独树一帜 博大精深 医院经过多年的打拼已创出了信誉、创出了形象，但仍不能喘息停步，要扬长补短，把肛肠科打造的更高、更大、更精、更全、更细。要以肛肠科为核心品牌，不断加强，形成自己在全国乃至全世界独树一帜的治疗特色，不断壮大。 十五、医院作风: 科学规范 和谐高效 要脚踏实地，着力提高专业技术水平和临床服务能力，练好内功，严谨、严细;医院的员工个人理想与医院发展目标要统一，形成合力，成为医院内部强大的凝聚力;构建团结、进取、实干、敬业的员工队伍，形成医院兴我荣，院衰我耻的思想，构建和谐医院，加快医院发展的步伐。 十六、座 右 铭: 生命相托 禅精竭虑 所有医护人员应时刻告诫自己，身系患者的健康安危，要履行救死扶伤的神圣使命;全院上下要全方位体恤、呵护、尊重、善待患者，面对生命要有敬畏之心;树立以人为本，以病人为中心的服务理念，为患者健康提供优质、高效、便捷、价廉的医疗服务。 -l of antist Party, thorough restructuring of the province's political team to make it become a toocommunist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi-in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secretary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government -ea 1th branchirst Road South into the team headquarters the name of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb arth "fof the West. After the Spring Festival, Zhu Xi was determined to rally, led by Wang Hesong more than more than 100 people, wi nister, zhexi recorder of Penrhyn as military Secretary of the establishment. Hanchang organization attached to the recordersister, Jie Xu into a propaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth MiJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-hed the armed forces and the antisin southwest of Zhejiang Provincial Committee of the party's struggle, develop democratic United Front against Japan, establiecret struggle. In November, Yang and the victory of the battle of thety organization, party members in the Organization of political withdrawal, transfer or make public career as cover, into a sshould not be used, only all go underground, the party's work to continue. To do this, take appropriate measures by a parCommunist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs 14 (附)烟台白石肛肠医院发展简况 烟台白石肛肠医院，于2002年10月由原烟台市副食品集团职工卫生所更名成立，属企事业转型医院，是烟台市唯一的肛肠病专科医院。在9年的时间里，医院在技术引进、管理创新、专科建设，人才培养，专业设备，技术拓新，优质服务等方面，为患者提供了专业而优秀的技术品质，得到了患者的广泛赞誉，在社会上拥有了较高知名度，同时填补了烟台医疗市场肛肠专科医院的空白。 医院位于芝罘区白石路，现有干部职工101人，其中副主任以上职称32人，全国中医肛肠学科名专家2名;拥有先进的专业检查检测治疗设备，开设有肛肠科、肛肠内科、肛肠外科、女性肛肠科、小儿肛肠科、内科、糖尿病科、消化内科、中医科、皮肤科、医学检验科、超声诊断科等十多个科室。同时设有白春社区卫生服务站职能，为辖区2万居民提供方便快捷的医疗服务。 建院以来，院领导高度重视患者权益及满意度。始终坚持“以病人为中心”，以“安全、疗效、满意、效益”为工作方针，以让患者“抱着希望求医来，满面笑容回家去”为服务理念，以“换位思考，真情倾注”的服务方式，诚信行医，自觉履行社会责任;靠信誉赢得患者，靠口碑赢得社会声誉。社会效益、经济效益取得了双丰收。先后获市文明办、市物价局颁发的“价格诚信单位”;2011年，获评烟台市消费者满意单位;获得山东中西医结合学会肛肠专业委员会授予的“先进集体”称号。 近几年来，先后邀请20多位全国著名肛肠专家来院开展技术与学术交流，在全国顶级专业技术人才的长期技术支持和大力帮助 orough restructuring of the province's political team to make it become a tool of antist Party, thcommunist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi-etary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secr-ame of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb area 1th branchtermined to rally, led by Wang Hesong more than more than 100 people, with "first Road South into the team headquarters the nas deretary of the establishment. Hanchang organization attached to the recorders of the West. After the Spring Festival, Zhu Xi wpropaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth Minister, zhexi recorder of Penrhyn as military Sec ister, Jie Xu into aJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-the party's struggle, develop democratic United Front against Japan, established the armed forces and the antiin southwest of Zhejiang Provincial Committee of he battle of theof t n of political withdrawal, transfer or make public career as cover, into a secret struggle. In November, Yang and the victorythe party's work to continue. To do this, take appropriate measures by a party organization, party members in the Organizatio should not be used, only all go underground,Communist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs -15 下，历经多年培育，打造了一支专业而优秀的肛肠病诊疗团队。医院专注于学科建设和专业研究，曾先后与中国中医科学院北京广安门医院全国重点学科肛肠治疗中心、中日友好医院肛肠病安氏疗法中心、第二炮兵总医院全军肛肠治疗中心建立技术合作，承担了部分科研项目。临床突破技术难题，成功治愈各种复杂、疑难肛肠病，形成了颇具特色的两大核心技术。一是全程无痛微创手术疗法，其特点在于:手术时间短、痛苦小、愈合快、住院时间短;二是特色中医保守疗法，采用专科中药保守坐浴、局部用药、配合肛周理疗及微波治疗，其特点在于:方法简便、费用低廉、效果理想，此疗法能免除80%的肛肠门诊患者的手术之苦，并且解决了孕期和哺乳期妈妈的难言之隐。两大核心技术可轻松治愈各种肛门疾病。 医院凭借专科特色与优势突出，真正做到让患者治的好病、治的起病。于2003年先后成为烟台市直及六区城镇职工、居民、新农合基本医疗保险定点医院，价格诚信医院、烟台市慈善义工定点关爱医院、山东省中西医结合学会肛肠专业委员会会员单位、中华中医药学会肛肠专业委员会会员单位单位、中华高等教育学会肛肠专业委员会会员单位单位。真正承担起了烟台市范围内650万居民的肛肠病预防、治疗、保健的社会责任。 2010年6月，中华中医药学会肛肠专业委员会田振国会长一行来院参观考察，此项活动旨在对“白石肛肠服务”的发掘与研究。田会长为医院题词:“文化楷模，业内典范，创新发展，引领高端”。 2010年5月，医院参与国家中医药管理局中医药标准化项目《中医肛肠科临床诊疗指南》定稿;2011年7月参与国家中医药管 communist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi-in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secretary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government -ea 1th branchirst Road South into the team headquarters the name of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb arth "fof the West. After the Spring Festival, Zhu Xi was determined to rally, led by Wang Hesong more than more than 100 people, wi nister, zhexi recorder of Penrhyn as military Secretary of the establishment. Hanchang organization attached to the recordersister, Jie Xu into a propaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth MiJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-hed the armed forces and the antisin southwest of Zhejiang Provincial Committee of the party's struggle, develop democratic United Front against Japan, establiecret struggle. In November, Yang and the victory of the battle of thety organization, party members in the Organization of political withdrawal, transfer or make public career as cover, into a sshould not be used, only all go underground, the party's work to continue. To do this, take appropriate measures by a parCommunist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs -l of antist Party, thorough restructuring of the province's political team to make it become a too16 理局肛肠病第二批临床路径制订《中医肛门湿疹临床路径》;同月获得全国高教理事会授权承办的2012年第六届有500多人参加的《全国高教肛肠高峰论坛》学术会议，旨在推动烟台肛肠事业的发展，在烟台肛肠界发挥促进和带动作用。 自觉履行社会责任，热心参与各类回报社会的公益活动。医院成立“神农健康资助会”，自2002年以来，为来院就医的下岗职工、失业人员、贫困残疾人、低保户、因患大病、重病导致生活特别困难的患者，给予救急、适当减免住院治疗费用;当我院临时工保洁员身患重病，却家境贫困，急需支付高昂的医疗费时;当参加工作不久的护士和年轻医生的母亲身患宿疾，急需支付高昂的医疗费时;在院领导的感召下，全院职工慷慨解囊相助，人人尽份力量，大家献份爱心，帮其渡过难关，让其共享医院“大家庭”的温暖和真情。爱心凝聚力量，真情构建和谐。 医院成立“慈善义工工作站”，对看病困难、行动不便的老、弱、残患者有求必应，送医送药上门服务，且免收出诊费。积极参加慈善总会每年组织的公益活动，在国家遭遇重大灾害后，医院义不容辞地担当社会责任。2008汶川地震发生后，员工自发捐款数万元;2009年院领导亲临汶川等地震灾区，参加送医送药、捐款、赠书慰问活动;定期在社区开展义诊活动，每年为社区60周岁以上老年人免费查体;深入辖区逐户访问，调查居民健康状况，提供医疗服务。 医院创新管理服务模式。建立健全各项和质控评价体系，把医疗质量、安全和优质服务作为管理核心，实施过程管理、环节质控、责任到人。 communist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi-etary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secr-ame of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb area 1th branchtermined to rally, led by Wang Hesong more than more than 100 people, with "first Road South into the team headquarters the nas deretary of the establishment. Hanchang organization attached to the recorders of the West. After the Spring Festival, Zhu Xi wpropaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth Minister, zhexi recorder of Penrhyn as military Sec ister, Jie Xu into aJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-the party's struggle, develop democratic United Front against Japan, established the armed forces and the antiin southwest of Zhejiang Provincial Committee of he battle of theof t n of political withdrawal, transfer or make public career as cover, into a secret struggle. In November, Yang and the victorythe party's work to continue. To do this, take appropriate measures by a party organization, party members in the Organizatio should not be used, only all go underground,Communist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs -orough restructuring of the province's political team to make it become a tool of antist Party, th17 设立医疗质量考核办公室，由专人代表院长接待每位出院患者，平等相待，倾听意见和建议，及时改进完善工作，以满足患者需求。通过接待患者并进行“满意度调查”来考核医护工作质量和成效，同时纳入月绩效考核，极大提升了医护人员的工作质量和优质服务。在过程管理中，及时发现问题及时解决，确保患者从入院到出院全程满意，满意率达98%以上。 “患者的需求就是我们要做的”，门诊实行男女分诊分治，以保护患者隐私;专家亲临亲为，全体医务人员为患者提供周全、温馨的服务，使患者感受到尊重和温暖，能够享受亲人般的关怀。赢得了和谐的医患关系，这些举措深受广大患者欢迎和高度的评价，同时我们医院也得到了快速的发展。 2012/03/07 烟台趋势红人 ty organization, party members in the Organization of political withdrawal, transfer or make public career as cover, into a sshould not be used, only all go underground, the party's work to continue. To do this, take appropriate measures by a parCommunist. In view of this situation, recorder of the West direction West open mass work has been difficult, political signs -l of antist Party, thorough restructuring of the province's political team to make it become a toocommunist, ordered political team training in tianmu mountain, is intended to eliminate in the political power of the Communi-in Southwest Bureau to intensify its antiEast water Hong Kong Branch, Branch Secretary Shen Yingjie. Is autumn, the Kuomintang Zhejiang Provincial Government -ea 1th branchirst Road South into the team headquarters the name of" back from Wuzhen to Wujiang yan ... Is month, established the Tomb arth "fof the West. After the Spring Festival, Zhu Xi was determined to rally, led by Wang Hesong more than more than 100 people, wi nister, zhexi recorder of Penrhyn as military Secretary of the establishment. Hanchang organization attached to the recordersister, Jie Xu into a propaganda Minister, Zhang Zhihua as women's Minister, Huang yan as youth MiJapanese base area, decided to establish the CPC Zhejiang Committee. In February 1939, with Gu Yuliang, Secretary Zhu, as Min-hed the armed forces and the antisin southwest of Zhejiang Provincial Committee of the party's struggle, develop democratic United Front against Japan, establiecret struggle. In November, Yang and the victory of the battle of the18