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ISO-TS16949:2009质量管理体系中英文对照版

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ISO-TS16949:2009质量管理体系中英文对照版ISO/TS16949:2009技术规范TECHNICALSPECIFICATION质量管理体系—汽车生产件及相关服务件组织应用ISO9001:2008的特殊要求Qualitymanagementsystems—ParticularrequirementsfortheapplicationofISO9001:2008forautomotiveproductionandrelevantservicepartorganizations目录Contents前言Foreword……………………………………………………………………………...
ISO-TS16949:2009质量管理体系中英文对照版
ISO/TS16949:2009技术规范TECHNICALSPECIFICATION质量管理体系—汽车生产件及相关服务件组织应用ISO9001:2008的特殊要求Qualitymanagementsystems—ParticularrequirementsfortheapplicationofISO9001:2008forautomotiveproductionandrelevantservicepartorganizations目录Contents前言Foreword………………………………………………………………………………7有关认证的说明Remarksforcertification…………………………………………………9引言Introduction……………………………………………………………………………100.1总则General……………………………………………………………………………100.2过程方法Processapproach………………………………………………………………110.3与ISO9004的关系RelationshipwithISO9004………………………………………130.4与其他管理体系的相容性Compatibilitywithothermanagementsystems……………140.5本技术规范的目的GoalofthisTechnicalSpecification………………………………151范围Scope…………………………………………………………………………………161.1总则General……………………………………………………………………………161.2应用Application…………………………………………………………………………172引用Normativereference……………………………………………………………173术语和定义Termsanddefinitions…………………………………………………………183.1汽车行业术语和定义Termsanddefinitionsfortheautomotiveindustry………………184质量管理体系Qualitymanagementsystem………………………………………………204.1总要求Generalrequirements…………………………………………………………204.1.1总要求—补充Generalrequirements—Supplemental…………………………………214.2文件要求Documentationrequirements…………………………………………………214.2.1总则General…………………………………………………………………………214.2.2质量手册Qualitymanual……………………………………………………………224.2.3文件控制Controlofdocuments………………………………………………………224.2.3.1工程规范Engineeringspecifications………………………………………………234.2.4记录控制Controlofrecords…………………………………………………………234.2.4.1记录保存Recordsretention………………………………………………………245管理职责Managementresponsibility……………………………………………………245.1管理承诺Managementcommitment……………………………………………………245.1.1过程效率Processefficiency…………………………………………………………245.2以顾客为关注焦点Customerfocus……………………………………………………245.3质量方针Qualitypolicy………………………………………………………………255.4策划Planning……………………………………………………………………………255.4.1质量目标Qualityobjectives…………………………………………………………255.4.1.1质量目标—补充Qualityobjectives—Supplemental………………………………255.4.2质量管理体系的策划Qualitymanagementsystemplanning…………………………265.5职责、权限与沟通Responsibility,authorityandcommunication………………………265.5.1职责和权限Responsibilityandauthority……………………………………………265.5.1.1质量职责Responsibilityforquality…………………………………………………265.5.2管理者代表Managementrepresentative………………………………………………275.5.2.1顾客代表Customerrepresentative…………………………………………………275.5.3内部沟通Internalcommunication……………………………………………………275.6管理评审Managementreview…………………………………………………………275.6.1总则General……………………………………………………………………………275.6.1.1质量管理体系绩效Qualitymanagementsystemperformance……………………285.6.2评审输入Reviewinput………………………………………………………………285.6.2.1评审输入—补充Reviewinput—Supplemental……………………………………285.6.3评审输出Reviewoutput………………………………………………………………296资源管理Resourcemanagement…………………………………………………………296.1资源提供Provisionofresources…………………………………………………………296.2人力资源Humanresources………………………………………………………………296.2.1总则General……………………………………………………………………………306.2.2能力、培训和意识Competence,trainingandawareness……………………………306.2.2.1产品设计技能Productdesignskills…………………………………………………306.2.2.2培训Training…………………………………………………………………………316.2.2.3岗位培训……………………………………………………………………………316.2.2.4员工的激励Employeemotivationandempowerment………………………………316.3基础设施Infrastructure…………………………………………………………………316.3.1工厂、设施和设备策划Plant,facilityandequipmentplanning………………………326.3.2应急Contingencyplans…………………………………………………………326.4工作环境Workenvironment……………………………………………………………326.4.1为达成产品要求符合性的人员安全Personnelsafetytoachieveconformityproductrequirements…………………………………………………………………………………326.4.2生产现场的清洁Cleanlinessofpremises……………………………………………327产品实现Productrealization………………………………………………………………337.1产品实现的策划Planningofproductrealization………………………………………337.1.1产品实现的策划—补充Planningofproductrealization—Supplemental……………347.1.2接收准则Acceptancecriteria…………………………………………………………347.1.3保密性Confidentiality…………………………………………………………………347.1.4更改控制Changecontrol………………………………………………………………347.2与顾客有关的过程Customer-relatedprocesses…………………………………………347.2.1与产品有关的要求的确Determinationofrequirementsrelatedtotheproduct………357.2.1.1顾客指定的特殊特性Customer-designatedspecialcharacteristics…………………357.2.2与产品有关的要求的评审Reviewofrequirementsrelatedtotheproduct…………357.2.2.1与产品有关的要求的评审—补充Reviewofrequirementsrelatedtotheproduc—Supplemental…………………………………………………………………………………367.2.2.2组织制造可行性Organizationmanufacturingfeasibility…………………………367.2.3顾客沟通Customercommunication…………………………………………………367.2.3.1顾客沟通—补充Customercommunication—Supplemental………………………377.3设计和开发Designanddevelopment……………………………………………………377.3.1设计和开发策划Designanddevelopmentplanning…………………………………377.3.1.1多方论证方法Multidisciplinaryapproach…………………………………………377.3.2设计和开发输入Designanddevelopmentinputs……………………………………387.3.2.1产品设计输入Productdesigninput…………………………………………………387.3.2.2制造过程设计输入Manufacturingprocessdesigninput……………………………397.3.2.3特殊特性Specialcharacteristics……………………………………………………397.3.3设计和开发输出Designanddevelopmentoutputs……………………………………397.3.3.1产品设计输出—补充Productdesignoutputs—Supplemental……………………407.3.3.2制造过程设计输出Manufacturingprocessdesignoutput…………………………407.3.4设计和开发评审Designanddevelopmentreview……………………………………417.3.4.1监视Monitoring……………………………………………………………………417.3.5设计和开发验证Designanddevelopmentverification………………………………427.3.6设计和开发确认Designanddevelopmentvalidation………………………………427.3.6.1设计和开发确认—补充Designanddevelopmentvalidation—Supplemental……427.3.6.2样件计划Prototypeprogramme……………………………………………………427.3.6.3产品批准过程Productapprovalprocess…………………………………………437.3.7设计和开发更改的控制Controlofdesignanddevelopmentchanges………………437.4采购Purchasing………………………………………………………………………437.4.1采购过程Purchasingprocess…………………………………………………………447.4.1.1法规符合性Regulatoryconformity…………………………………………………447.4.1.2供方质量管理体系开发Supplierqualitymanagementsystemdevelopment………447.4.1.3顾客批准的供方Customer-approvedsources………………………………………447.4.2采购信息Purchasinginformation……………………………………………………457.4.3采购产品的验证Verificationofpurchasedproduct…………………………………457.4.3.1进货产品对要求的符合性Incomingproductconformitytorequirements…………457.4.3.2对供方监视Suppliermonitoring……………………………………………………467.5生产和服务提供Productionandserviceprovision……………………………………467.5.1生产和服务提供的控制Controlofproductionandserviceprovision………………467.5.1.1控制计划Controlplan………………………………………………………………477.5.1.2作业指导书Workinstructions………………………………………………………477.5.1.3作业准备验证Verificationofjobsetups……………………………………………477.5.1.4预防性和预见性维护Preventiveandpredictivemaintenance……………………487.5.1.5生产工装的管理Managementofproductiontooling………………………………487.5.1.6生产计划Productionscheduling……………………………………………………497.5.1.7服务信息反馈Feedbackofinformationfromservice………………………………497.5.1.8与顾客的服务协议Serviceagreementwithcustomer………………………………497.5.2生产和服务提供过程的确认Validationofprocessesforproductionandserviceprovision……………………………………………………………………………………497.5.2.1生产和服务提供过程的确认—补充Validationofprocessesforproductionandserviceprovision—Supplemental……………………………………………………………507.5.3标识和可追溯性Identificationandtraceability………………………………………507.5.3.1标识和可追溯性—补充Identificationandtraceability–Supplemental……………507.5.4顾客财产Customerproperty…………………………………………………………517.5.4.1顾客所有的工装Customer-ownedproductiontooling……………………………517.5.5.产品防护Preservationofproduct……………………………………………………517.5.5.1贮存和库存Storageandinventory…………………………………………………517.6监视和测量设备的控制Controlofmonitoringandmeasuringequipment……………527.6.1测量系统分析Measurementsystemanalysis…………………………………………537.6.2校准/验证记录Calibration/verificationrecords………………………………………537.6.3实验室要求Laboratoryrequirements…………………………………………………537.6.3.1内部实验室Internallaboratory………………………………………………………537.6.3.2外部实验室Externallaboratory……………………………………………………548测量、分析和改进Measurement,analysisandimprovement……………………………548.1总则General……………………………………………………………………………558.1.1统计工具的确定Identificationofstatisticaltools……………………………………558.1.2基础统计概念知识Knowledgeofbasicstatisticalconcepts………………………558.2监视和测量Monitoringandmeasurement……………………………………………558.2.1顾客满意Customersatisfaction………………………………………………………558.2.1.1顾客满意—补充Customersatisfaction—Supplemental……………………………568.2.2内部审核Internalaudit………………………………………………………………568.2.2.1质量管理体系审核Qualitymanagementsystemaudit……………………………578.2.2.2制造过程审核Manufacturingprocessaudit…………………………………………578.2.2.3产品审核Productaudit………………………………………………………………578.2.2.4内部审核计划Internalauditplans…………………………………………………578.2.2.5内审员资格Internalauditorqualification……………………………………………578.2.3过程的监视和测量Monitoringandmeasurementofprocesses………………………588.2.3.1制造过程的监视和测量Monitoringandmeasurementofmanufacturingprocesses588.2.4产品的监视和测量Monitoringandmeasurementofproduct…………………………598.2.4.1全尺寸检验和功能试验Layoutinspectionandfunctionaltesting…………………598.2.4.2外观项目Appearanceitems…………………………………………………………608.3不合格品控制Controlofnonconformingproduct………………………………………608.3.1不合格品控制—补充Controlofnonconformingproduct—Supplemental…………618.3.2返工产品的控制Controlofreworkedproduct………………………………………618.3.3顾客Customerinformation………………………………………………………618.3.4顾客特许Customerwaiver……………………………………………………………618.4数据分析Analysisofdata………………………………………………………………618.4.1数据分析和使用Analysisanduseofdata……………………………………………628.5改进Improvement………………………………………………………………………628.5.1持续改进Continualimprovement……………………………………………………628.5.1.1组织的持续改进Continualimprovementoftheorganization………………………628.5.1.2制造过程的改进Manufacturingprocessimprovement……………………………628.5.2纠正措施Correctiveaction……………………………………………………………638.5.2.1解决问的方法Problemsolving…………………………………………………638.5.2.2防错Error-proofing…………………………………………………………………638.5.2.3纠正措施影响Correctiveactionimpact……………………………………………638.5.2.4拒收产品的试验/分析Rejectedproducttest/analysis………………………………638.5.3预防措施Preventiveaction……………………………………………………………64附录A控制计划AnnexA(normative)Controlplan………………………………………65参考文献Bibliography………………………………………………………………………67前言Foreword国际标准化组织(ISO)是由各国标准化机构(ISO成员机构)组成的世界性联合会。国际标准的拟定由ISO技术委员会负责。各成员机构若对某技术委员会所选定的主题感兴趣,均有权参加该委员会的工作。与ISO保持联系的各国组织(官方的或非官方的)也可参加该项工作。ISO与国际电器委员会(IEC)在电工技术标准化方面保持密切合作的关系。ISO(theInternationalOrganizationforStandardization)isaworldwidefederationofnationalstandardsbodies(ISOmemberbodies).TheworkofpreparingInternationalStandardsisnormallycarriedoutthroughISOtechnicalcommittees.Eachmemberbodyinterestedinasubjectforwhichatechnicalcommitteehasbeenestablishedhastherighttoberepresentedonthatcommittee.Internationalorganizations,governmentalandnon-governmental,inliaisonwithISO,alsotakepartinthework.ISOcollaboratescloselywiththeInternationalElectrotechnicalCommission(IEC)onallmattersofelectrotechnicalstandardization.本国际标准是依照ISO/IEC导则第2部分中的规则制定的。InternationalStandardsaredraftedinaccordancewiththerulesgivenintheISO/IECDirectives,Part2.技术委员会的主要任务是制定国际标准。本国际技术标准草案已由技术委员会通过,并传阅各成员机构一共投票表决。国际标准的公布需要至少75%的参加投票的成员团体批准。Themaintaskoftechnicalcommitteesistoprepareinternationalstandards.DraftInternationalStandardsadoptedbythetechnicalcommitteesarecirculatedtothememberbodiesforvoting.Publicationasaninternationalstandardrequiresapprovalbyatleast75%ofthememberbodiescastingavote.在其它情况下,特别是在市场急需某个文件时,技术委员会可以决定出版其他形式的规范文件:Inothercircumstances,particularlywhenthereisanurgentmarketrequirementforsuchdocuments,atechnicalcommitteemaydecidetopublishothertypesofnormativedocument:—ISO公布的可获得规范(ISO/PAS)代表一项在一个ISO工作小组内的技术专家达成的协议,在相应委员会的成员的投票中有50%投票赞成后就可以出版发行;—anISOPubliclyAvailableSpecification(ISO/PAS)representsanagreementbetweentechnicalexpertsinanISOworkinggroupandisacceptedforpublicationifitisapprovedby50%ofthemembersoftheparentcommitteecastingavote;—ISO技术规范(ISO/TS),是技术委员会成员之间达成的协议,在委员会成员所投票中有2/3投票赞成后就可以出版发行。—anISOTechnicalSpecification(ISO/TS)representsanagreementbetweenthemembersofatechnicalcommitteeandisacceptedforpublicationifitisapprovedby2/3ofthemembersofthecommitteecastingavote.ISO/TS16949是由国际汽车工业特别行动小组(IATF),在ISO/TC176质量管理和质量保证技术委员会支持下制定的。ISO/TS16949waspreparedbytheInternationalAutomotiveTaskForce(IATF)withsupportfromISO/TC176,Qualitymanagementandqualityassurance.通过根据ISO9001:2008所作的技术修订,第三版的ISO/TS16949取消并替代了第二版(ISO/TS16949:2002)ThisthirdeditionofISO/TS16949cancelsandreplacesthesecondedition(ISO/TS16949:2002),whichhasbeentechnicallyamendedaccordingtoISO9001:2008.方框内的文本是ISO9001:2008的原文内容,方框外是行业特殊补充的要求。BoxedtextisoriginalISO9001:2008text.Thesector-specificsupplementalrequirementsareoutsidetheboxes.在本技术规范中,“应”(shall)表示要求,“应当”(should)表示建议。标示有“注”(NOTE)的段落是对理解或澄清相关要求的指南。InthisTechnicalSpecification,theword“shall”indicatesarequirement.Theword“should”indicatesarecommendation.Paragraphsmarked“NOTE”areforguidanceinunderstandingorclarifyingtheassociatedrequirement.所有用“例如”引出的建议都只具有指导性作用.Wheretheterm“suchas”isused,anysuggestionsgivenareforguidanceonly.附录A是本技术规范的引用文件,构成技术规范的一部分。AnnexAformsanormativepartofthisTechnicalSpecification.有关认证的说明Remarksforcertification按照IATF的认证(见《IATF认可规则》)所获取的本技术规范的认证,包括任何的顾客特殊要求(如果有),将获得IATF的顾客成员的认可。详细情况可以从以下的国际汽车推动小组的当地监督办公室处获得:意大利汽车工业协会(ANFIA)www.anfia.it美国国际汽车监督署(IAOB)www.iaob.orgIATF-Francewww.iatf-france.com英国汽车制造与贸易商谢(SMMT)www.smmt.co.uk德国汽车工业协会-质量管理中心(VDA-QMC)www.vda-qmc.deThecertificationtothisTechnicalSpecification,includingcustomer-specificrequirementsifany,isrecognizedbythecustomermembersofIATFwhenachievedaccordingtotheIATFcertificationscheme(seethe“RulesforachievingIATFrecognition”).DetailscanbeobtainedattheaddressesofthelocaloversightofficesofIATFcitedbelow:AssociazioneNazionaleFraIndustrieAutomobilistiche(ANFIA)Website:www.anfia.itInternationalAutomotiveOversightBureau(IAOB)Website:www.iaob.orgIATF-FranceWebsite:www.iatf-france.comSocietyofMotorManufacturersandTradersLtd.(SMMTLtd.)Website:www.smmt.co.ukVerbandderAutomobilindustrieQualit?tsmanagementCenter(VDA-QMC)Website:www.vda-qmc.de引言Introduction0.1总则GeneralISO9001:2008质量管理体系要求ISO9001:2008Qualitymanagementsystems—Requirements引言Introduction0.1总则General采纳质量管理体系是组织的一项战略性决策。一个组织的质量管理体系的设计和实施受下列因素的影响:Theadoptionofaqualitymanagementsystemshouldbeastrategicdecisionofanorganization.Thedesignandimplementationofanorganization'squalitymanagementsystemisinfluencedby:a)组织的环境、该环境的变化或与该环境有关的风险;b)组织不断变化的需求;c)组织的具体目标;d)组织所提供的产品;e)组织所采用的过程;f)组织的规模和组织结构。a)Itsorganizationalenvironment,changesinthatenvironment,andtherisksassociatedwiththatenvironment;b)Itsvaryingneeds;c)Itsparticularobjectives;d)Theproductsitprovides;e)Theprocessesitemploys;f)Itssizeandorganizationalstructure.统一质量管理体系的结构或文件不是本标准的目的。ItisnottheintentofthisInternationalStandardtoimplyuniformityinthestructureofqualitymanagementsystemsoruniformityofdocumentation.本标准规定的质量管理体系要求是对产品要求的补充。“注”是理解和说明有关要求的指南。ThequalitymanagementsystemrequirementsspecifiedinthisInternationalStandardarecomplementarytorequirementsforproducts.Informationmarked.“NOTE”isforguidanceinunderstandingorclarifyingtheassociatedrequirement.本标准能用于内部和外部(包括认证机构)评价组织满足顾客、适用于产品的法律法规要求和组织自身要求的能力。ThisInternationalStandardcanbeusedbyinternalandexternalparties,includingcertificationbodies,toassesstheorganization'sabilitytomeetcustomer,regulatoryandtheorganization'sownrequirements.本标准的制定已经考虑了GB/T19000和GB/T19004中所阐明的质量管理原则。ThequalitymanagementprinciplesstatedinISO9000andISO9004havebeentakenintoconsiderationduringthedevelopmentofthisInternationalStandard.0.2过程方法ProcessapproachISO9001:2008质量管理体制体系—要求ISO9001:2008Qualitymanagementsystems—Requirements本标准鼓励在建立、实施质量管理体系以及在改进其有效性时采用过程方法,通过满足顾客要求,增强顾客满意度。ThisInternationalStandardpromotestheadoptionofaprocessapproachwhendeveloping,implementingandimprovingtheeffectivenessofaqualitymanagementsystem,toenhancecustomersatisfactionbymeetingcustomerrequirements.为了使组织有效运行,应确定和管理许多相互联系的活动。通过使用资源和管理,将输入转换为输出的一项或一组活动,可视为一个过程,通常,一个过程的输出直接形成下一个过程的输入。Foranorganizationtofunctioneffectively,ithastodetermineandmanagenumerouslinkedactivities.Anactivityusingresources,andmanagedinordertoenablethetransformationofinputsintooutputs,canbeconsideredasaprocess.Oftentheoutputfromoneprocessdirectlyformstheinputtothenext.为了产生期望的结果,由过程组成的系统在组织内的应用,连同这些过程的识别和相互作用,以及对这些过程的管理,可称之为“过程方法”。Theapplicationofasystemofprocesseswithinanorganization,togetherwiththeidentificationandinteractionsoftheseprocesses,andtheirmanagementtoproducethedesiredoutcome,canbereferredtoasthe“processapproach”.过程方法的一个优点是对过程系统中单个过程之间的联系以及过程的组合和相互作用进行连续的控制。Anadvantageoftheprocessapproachistheongoingcontrolthatitprovidesoverthelinkagebetweentheindividualprocesseswithinthesystemofprocesses,aswellasovertheircombinationandinteraction.在质量管理体系应用过程方法时,强调以下方面的重要性:a)理解和满足要求;b)需要从增值的角度考虑过程;c)获得过程绩效和有效性的结果;d)在客观测量的基础上,持续改进过程。Whenusedwithinaqualitymanagementsystem,suchanapproachemphasizestheimportanceof:a)Understandingandfulfillingrequirements;b)Theneedtoconsiderprocessesintermsofaddedvalue;c)Obtainingresultsofprocessperformanceandeffectiveness;andd)Continualimprovementofprocessesbasedonobjectivemeasurement.图1所反映的以过程为基础的质量管理体系模式展示了第4章至第8章中所提出的过程联系。该图反映了在规定输入要求时,顾客起着重要的作用。对顾客满意的监视,要求组织对顾客关于组织是否已满足其要求的感受信息进行评价。该模式虽覆盖了本标准的所有要求,但却未详细地反映各过程。Themodelofaprocess-basedqualitymanagementsystemshowninFigure1illustratestheprocesslinkagespresentedinclauses4to8.Thisillustrationshowsthatcustomersplayasignificantroleindefiningrequirementsasinputs.Monitoringofcustomersatisfactionrequirestheevaluationofinformationrelatingtocustomerperceptionastowhethertheorganizationhasmetthecustomerrequirements.ThemodelshowninFigure1coversalltherequirementsofthisInternationalStandard,butdoesnotshowprocessesatadetailedlevel.注:此外,称之为“PDCA”的方法可适用于所有过程。PDCA模式可简述如下:P-策划:根据顾客的要求和组织的方针,为提供结果建立必要的目标和过程;D-实施:实施过程;C-检查:根据方针、目标和产品要求,对过程和产品进行监视和测量,并报告结果;A-处置:采取措施,以持续改进过程业绩。NOTE:Inaddition,themethodologyknownas"Plan-Do-Check-Act"(PDCA)canbeappliedtoallprocesses.PDCAcanbebrieflydescribedasfollows:Plan:establishtheobjectivesandprocessesnecessarytodeliverresultsinaccordancewithcustomerrequirementsandtheorganization'spolicies;Do:implementtheprocesses;Check:monitorandmeasureprocessesandproductagainstpolicies,objectivesandrequirementsfortheproductandreporttheresults;Act:takeactionstocontinuallyimproveprocessperformance.0.3与ISO9004的关系RelationshipwithISO9004ISO9001:2008质量管理体制体系—要求ISO9001:2008Qualitymanagementsystems—Requirements0.3与ISO9004的关系RelationshipwithISO9004ISO9001和ISO9004都是质量管理体系标准,这两项标准相互补充,但也可单独使用。ISO9001andISO9004arequalitymanagementsystemstandardswhichhavebeendesignedtocomplementeachother,butcanalsobeusedindependently.ISO9001规定了质量管理体系要求,可供组织内部使用,也可用于认证或合同目的。ISO9001所关注的是质量管理体系在满足顾客要求方面的有效性。ISO9001specifiesrequirementsforaqualitymanagementsystemthatcanbeusedforinternalapplicationbyorganizations,orforcertification,orforcontractualpurposes.Itfocusesontheeffectivenessofthequalitymanagementsysteminmeetingcustomerrequirements.在本标准发布时,ISO9004处于修订中。修订后的ISO9004将为组织在复杂、要求更高和不断变化的环境中获得持续成功提供管理指南。与ISO9001相比,ISO9004关注质量管理的更宽范围;通过系统和持续改进组织的绩效,满足所有相关方的需求和期望。然而ISO9004不拟于用于认证、法律法规和合同的目的。AtthetimeofpublicationofthisInternationalStandard,ISO9004isunderrevision.TherevisededitionofISO9004willprovideguidancetomanagementforachievingsustainedsuccessforanyorganizationinacomplex,demanding,andeverchanging,environment.ISO9004providesawiderfocusonqualitymanagementthanISO9001;itaddressestheneedsandexpectationsofallinterestedpartiesandtheirsatisfaction,bythesystematicandcontinualimprovementoftheorganization’sperformance.However,itisnotintendedforcertification,regulatoryorcontractualuse.注:应当由最高管理者在组织内宣传和贯彻ISO9000:2005和ISO9004中涉及的八项质量管理原则的知识及其应用。Note:TheknowledgeanduseoftheeightqualitymanagementprinciplesreferredtointheISO9000:2005andISO9004shouldbedemonstratedandcascadedthroughtheorganizationbytopmanagement.0.4与其它管理体系的相容性CompatibilitywithothermanagementsystemsISO9001:2008质量管理体制体系—要求ISO9001:2008Qualitymanagementsystems—Requirements0.4与其它管理体系的相容性为方便使用者,本标准在起草过程中适当的考虑了ISO14001-2004标准的内容,以增强两类标准的相容性。附录A表明了ISO9001-2008与ISO14001-2004之间的对应关系。Duringthedevelopmentofthisinternationalstandard,dueconsiderationwasgiventotheprovisionofISO14001:2004toenhancethecompatibilityofthetwostandardsforbenefitoftheusercommunity.AnnexashowsthecorrespondencebetweenISO14001:2004.本国际标准不包括其它管理体系所规定的要求,例如环境管理,职业健康和安全管理,财务管理或风险管理。然而本国际标准能够使组织的质量管理体系与有关的管理体系要求相互结合或一体化。组织为了建立符合本国际标准要求的质量管理体系,有可能会改变其现有的管理体系。ThisInternationalStandarddoesnotincluderequirementsspecifictoothermanagementsystems,suchasthoseparticulartoenvironmentalmanagement,occupationalhealthandsafetymanagement,financialmanagementorriskmanagement.However,thisInternationalStandardenablesanorganizationtoalignorintegrateitsownqualitymanagementsystemwithrelatedmanagementsystemrequirements.Itispossibleforanorganizationtoadaptitsexistingmanagementsystem(s)inordertoestablishaqualitymanagementsystemthatcomplieswiththerequirementsofthisInternationalStandard。0.5ISO/TS16949的目的GoalofthisTechnicalSpecification本技术规范的目标是在供应链中建立持续改进,强调缺陷预防,减少变差和浪费的质量管理体系。ThegoalofthisTechnicalSpecificationisthedevelopmentofaqualitymanagementsystemthatprovidesforcontinualimprovement,emphasizingdefectpreventionandthereductionofvariationandwasteinthesupplychain.本技术规范与适当的顾客特殊要求相结合,规定了签署本文件顾客的基本质量管理体系要求。ThisTechnicalSpecification,coupledwithapplicablecustomer-specificrequirements,definesthefu
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