Unit 5航空服务英语（课堂PPT）

Unit5BaggageServiceUnit5BaggageServiceLesson1Lesson2Lesson3Lesson1Task①Listenandrepeatthefollowingwords.1.baggagen.['bæɡidʒ]行李2.contactn.['kɔntækt]接触、联系3.additionn.[ə'di∫ən]增加、附加物4.ratheradv.['rɑ:ðə]稍微、相当WordsStudy:Lesson1IntroducingtheServiceFacilitiesTask②Pleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.addition____________________2.rather_____________________3.contact______________________4.baggage________________________增加稍微行李联系WordsStudy:Lesson1IntroducingtheServiceFacilitiesTask③Listenandwritedownthewordsyouhear.1、___________________2、___________________3、___________________4、___________________claimportercontactratherWordsStudy:Lesson1IntroducingtheServiceFacilitiesTask④Listenandfillinthemissingwords.1.Ican’tfindmy__________.2.It’s________bigandpink.3.Iwill__________youifIneedtoseeyou.4.In______________,wehaveportershere.baggagerathercontactadditionWordsStudy:Lesson1IntroducingtheServiceFacilitiesA:HelloSir,doyou_________anyhelp?B:Yes,Ican’tfindmybaggage.A:Don’tworry,howmany__________ofbaggagehaveyougot?B:Onlyone.It’s________bigandpink.A:Andwhichflightdidyouflywith?B:NW956ofNorthwestAirlines.A:Well,youshouldbeatNo.11conveyorbeltto________yourbaggage.B.Thankyou.Mypleasure.Inaddition,wehaveportershere.Theyarereadytoserveyouwheneveryouneedthem.B.Thanks.Iwill___________youifIneedtoseeyou.Task⑤Listenandtrytocompletethedialogue:IntroducingtheServiceFacilities(介绍服务设施)needpiecesratherclaimcontactDialogue:A.Takecare.Bye-Bye.(Afterclaimingbaggage)B.Helloagain,IwouldliketogototheOlympicVillage.WhichexitshouldIgothrough?A.Theoneontheright.Youhavesomanysuitcases.Doyouneedmyhelp?B.I’mafraidyes.Thankyou.A.Youarewelcome.Pleasecomethisway.Lesson2BaggageInquiryTask①Listenandrepeatthefollowingwords.1.boardn.[bɔ:d]会议桌、全体委员、委员会2.togetheradv.[tə'ɡeðə]共同、一起、相互3.alreadyadv.[ɔ:l‘redi]示现在或过去某时已发生的事实;已经、早已4.staffn.[stɑ:f]全体人员WordsStudy:Lesson2BaggageInquiryTask②Pleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.staff____________________2.together____________________3.already_______________________4. board______________________全体人员一起已经全体委员WordsStudy:Lesson2BaggageInquiryTask③Listenandwritedownthewordsyouhear.1、___________________2、___________________3、___________________4、___________________alreadystafftogetherboardWordsStudy:Lesson2BaggageInquiryTask④Listenandfillinthemissingwords.1、I’dliketoknowwhymybaggagehasn’tarrived__________.2、Herearetheboardingpassandthebaggagecheck,theywere_________together.3、Itshouldhavearrived___________.4、Thestaffhereare____________forit.5、A_________willbringitshortly.getstapledgetalreadysearchingporterWordsStudy:Lesson2BaggageInquiryTask⑤Listenandtrytocompletethedialogue:BaggageInquiry(行李查询)A:CanIhelpyou?B:Yes,I’dliketoknowwhymybaggagehasn’tarrived__________.A:Pleasetellmeyourflightnumberandshowmeyourbaggagecheck.B:Herearetheboardingpassandthebaggagecheck,theywere__________together.A:Thankyou.Nowwe’llfindoutwhereyourbaggageis.B:Itshouldhavearrived___________.Allotherpassengersaboardthesameplanehavegottheirbaggage.Itisonlymewhohasnobaggage..A:Don’tworry.Thestaffhereare____________forit.Pleasewaitamoment.(Afterawhile)A:HelloMadam,we’vefoundyourbaggage.Itwasintheoversizedbaggageclaimarea.A_________willbringitshortly.B:Great.Thankyouverymuch.A.Notatall.getstapledalreadysearchingporterDialogue:Lesson3LuggageDepositTask①Listenandrepeatthefollowingwords.1.luggagen.['lʌɡidʒ]皮包2.lateradj.['leitə]更后的3.middleadj.['midl]中部的、正中的、中间的4.carefullyadv.['keəfʊli]小心地、谨慎地5.connectionn.[kə'nek∫ən]连接、衔接、结合WordsStudy:Lesson3LuggageDepositTask②Pleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.carefully_______________________2.connection________________________3.luggage______________________4.later_____________________5.middle_______________________小心的连接行李中间的过会；更后的WordsStudy:Lesson3LuggageDepositTask③Listenandwritedownthewordsyouhear.1.___________________2.___________________3.___________________4.___________________5.___________________middleconnectioncarefullylaterdepositWordsStudy:Lesson3LuggageDepositTask④Listenandfillinthemissingwords.1.IHowlongdoyouwantusto__________them?2.Bytheway,arethereany____________goodsinyourbaggage?3.Ifyoupickupyourbaggage________4hours,youhavetopay25yuan.4.CanIseeyour______________?5.Theseareyourbaggage_________________.keepdangerouswithpassportdepositreceiptsWordsStudy:Lesson3LuggageDepositTask②Listenandtrytocompletethedialogue:C:Goodmorning,Sir.P:Goodmorning.CanIleavemybaggagehere?C:Yes.Howmanypiecesofbaggagedoyouwanttoleave?P:Twosuitcases.C:Howlongdoyouwantusto__________them?P:I’lltakethemoutnolaterthan16:00.C:Ok,letmelookatyourbaggage.Theywillneedtwomiddlesizeboxes.Bytheway,arethereany__________goodsinyourbaggage?P:No,therearen’tanydangerousgoodsoranyfragilearticles.HowmuchdoIhavetopay?C:Ifyoupickupyourbaggage______4hours,youhavetopay25yuanP:Howabouttheovertimecharge?C:Foronemiddlesizebox,10yuanwillbeaddedonthebasicpriceforlessthan4extrahours.P:Isee.C:CanIseeyour______________?P:Hereyouare.C:What’syourname?P:JohnSmith,it’sJ-O-H-NS-M-I-T-H.C:Thankyou,theseareyourbaggage_________________.Pleasekeepthemcarefully.Youhavetoshowthemtoclaimyourbaggage.P:Thankyou.C:Seeyou.keepdangerouswithinpassportdepositreceiptDialogue: