专业技术人员执行力与创新服务力 试题答案

专业技术人员执行力与创新服务力 试答案 1. 执行力对团队而言执行力就是()。 (单选 ) A办事能力 B战斗力 C经营能力 D应变能力 2. 执行力简单来说就是()。 (单选 ) A行动力 B战斗力 C经营能力 D应变能力 3. ()与“规划”相对应，指的是对规划的实施，其前提是已经有了规划。 (单选 ) A既定执行力 B应变执行力 C办事执行力 D应变执行力 4. ()的个人执行力主要表现在组织管控能力。 (单选 ) A总裁 B高级管理人员 C中层管理人员 D普通员工 5. 执行的方式、工具、规则、条件都应该是可行的，这是执行力()特征的体现。 (单选 ) supplies and get to use, the registration of company assets, record maintenance, maintenance of effective management; 2.6 cost management: preparation of the annual administrative budget, control administrative costs, determine the scope of cost-sharing, sharing the office expenses by month; 2.7 information management: responsible for documents, materials, information and publicity, communication links, and ensure promptly, ranking officers reporting; responsible for the collation and analysis of information, provide the basis for corporate decisions; corporate culture construction, planning, editing, internal publications; 2.8 vehicle management: responsible for the management, repairs and maintenance of vehicles; 2.9 legal disputes: the company responsible for the handling of disputes; 2.10 other: maintaining normal working order, and security. General Manager General Manager job description 1, 1.1 develop strategies and plans: according to company strategic planning, establish the annual management plan, reported to the Board of Directors for approval; 1.2 decomposition measures: according to the Board of Directors issued the annual management plan, annual index of decomposition, through the Organization of coordination mandate in charge of the Department Organization and implementation, ensuring comprehensive implementation of annual indicators; 1.3 inspection: convenes the General Manager Office, through A全员性 B系统性 C操作性 D可量化性 6. 有没有()，是衡量其工作合格与否、称职与否的首要。 (单选 ) A责任心 B主动性 C创造力 D领导力 7. ()是指要以服从为天职。 (单选 ) A服从法则 B目标法则 C冠军法则 D裸奔法则 8. ()是指在过程中动态矫正，先开枪再瞄准。 (单选 ) A服从法则 B目标法则 C速度法则 D裸奔法则 9. ()包括企业内部的信息沟通及企业与外部环境的信息沟通。 (单选 ) A工作系统 supplies and get to use, the registration of company assets, record maintenance, maintenance of effective management; 2.6 cost management: preparation of the annual administrative budget, control administrative costs, determine the scope of cost-sharing, sharing the office expenses by month; 2.7 information management: responsible for documents, materials, information and publicity, communication links, and ensure promptly, ranking officers reporting; responsible for the collation and analysis of information, provide the basis for corporate decisions; corporate culture construction, planning, editing, internal publications; 2.8 vehicle management: responsible for the management, repairs and maintenance of vehicles; 2.9 legal disputes: the company responsible for the handling of disputes; 2.10 other: maintaining normal working order, and security. General Manager General Manager job description 1, 1.1 develop strategies and plans: according to company strategic planning, establish the annual management plan, reported to the Board of Directors for approval; 1.2 decomposition measures: according to the Board of Directors issued the annual management plan, annual index of decomposition, through the Organization of coordination mandate in charge of the Department Organization and implementation, ensuring comprehensive implementation of annual indicators; 1.3 inspection: convenes the General Manager Office, through B信息沟通系统 C企业的培训和发展系统 D决策系统 10. ()指的是企业内的授权结构及决策方式，也就是某决策节点上的个人或团队能不能做决定及如何 做决定的问题。 (单选 ) A系统 B信息沟通系统 C培训和发展系统 D决策系统 11. 员工是否熟悉领会规章制度，是否有责任感和使命感是是影响员工执行力的()。 (单选 ) A观念要素 B责任划分 C能力要素 D环境要素 12. 企业是否赋予员工授权和创造空间，是影响员工执行力的()。 (单选 ) A观念要素 B责任划分 C能力要素 D环境要素 13. ()系统上升到执行层面，就变成企业实施的计划/预算系统。 (单选 ) A结果定义系统 B责任系统 supplies and get to use, the registration of company assets, record maintenance, maintenance of effective management; 2.6 cost management: preparation of the annual administrative budget, control administrative costs, determine the scope of cost-sharing, sharing the office expenses by month; 2.7 information management: responsible for documents, materials, information and publicity, communication links, and ensure promptly, ranking officers reporting; responsible for the collation and analysis of information, provide the basis for corporate decisions; corporate culture construction, planning, editing, internal publications; 2.8 vehicle management: responsible for the management, repairs and maintenance of vehicles; 2.9 legal disputes: the company responsible for the handling of disputes; 2.10 other: maintaining normal working order, and security. General Manager General Manager job description 1, 1.1 develop strategies and plans: according to company strategic planning, establish the annual management plan, reported to the Board of Directors for approval; 1.2 decomposition measures: according to the Board of Directors issued the annual management plan, annual index of decomposition, through the Organization of coordination mandate in charge of the Department Organization and implementation, ensuring comprehensive implementation of annual indicators; 1.3 inspection: convenes the General Manager Office, through C业绩跟踪改进系统 D业绩评估系统 14. ()系统上升到执行层面，就变成企业实施岗位职责系统。 (单选 ) A结果定义系统 B责任系统 C业绩跟踪改进系统 D业绩评估系统 15. ()系统上升到执行层面，就变成企业实施的业绩跟踪检查系统。 (单选 ) A结果定义系统 B责任系统 C业绩跟踪改进系统 D业绩评估系统 16. 执行力的流程不包括()。 (单选 ) A人员流程 B战略流程 C运营流程 D监督流程 17. 人员流程、战略流程和运营流程的核心是()。 (单选 ) A选对人、做对事、用对的方式做事 B人员流程 C战略流程 supplies and get to use, the registration of company assets, record maintenance, maintenance of effective management; 2.6 cost management: preparation of the annual administrative budget, control administrative costs, determine the scope of cost-sharing, sharing the office expenses by month; 2.7 information management: responsible for documents, materials, information and publicity, communication links, and ensure promptly, ranking officers reporting; responsible for the collation and analysis of information, provide the basis for corporate decisions; corporate culture construction, planning, editing, internal publications; 2.8 vehicle management: responsible for the management, repairs and maintenance of vehicles; 2.9 legal disputes: the company responsible for the handling of disputes; 2.10 other: maintaining normal working order, and security. General Manager General Manager job description 1, 1.1 develop strategies and plans: according to company strategic planning, establish the annual management plan, reported to the Board of Directors for approval; 1.2 decomposition measures: according to the Board of Directors issued the annual management plan, annual index of decomposition, through the Organization of coordination mandate in charge of the Department Organization and implementation, ensuring comprehensive implementation of annual indicators; 1.3 inspection: convenes the General Manager Office, through D运营流程 18. 监控手段、技术和信息无从落实，无法精确监控，是监控漏洞中()问题的表现。 (单选 ) A制度性 B技术性 C程序性 D固有性 19. 监控责任和程序设计和实施的问题，责任和程序不明确，无计划，无措施，无考核反馈，是监控漏洞中()问题的表现。 (单选 ) A制度性 B技术性 C程序性 D固有性 20. 从()看，服务创新是指通过非物质制造手段所进行的增加有形或无形“产品”之附加价值的经济活动。 (单选 ) A社会角度 B技术角度 C经济角度 D方法论角度 21. 从()角度看，服务创新是以满足人类需求为目的的软技术的创新活动。 (单选 ) A社会角度 B技术角度 C经济角度 supplies and get to use, the registration of company assets, record maintenance, maintenance of effective management; 2.6 cost management: preparation of the annual administrative budget, control administrative costs, determine the scope of cost-sharing, sharing the office expenses by month; 2.7 information management: responsible for documents, materials, information and publicity, communication links, and ensure promptly, ranking officers reporting; responsible for the collation and analysis of information, provide the basis for corporate decisions; corporate culture construction, planning, editing, internal publications; 2.8 vehicle management: responsible for the management, repairs and maintenance of vehicles; 2.9 legal disputes: the company responsible for the handling of disputes; 2.10 other: maintaining normal working order, and security. General Manager General Manager job description 1, 1.1 develop strategies and plans: according to company strategic planning, establish the annual management plan, reported to the Board of Directors for approval; 1.2 decomposition measures: according to the Board of Directors issued the annual management plan, annual index of decomposition, through the Organization of coordination mandate in charge of the Department Organization and implementation, ensuring comprehensive implementation of annual indicators; 1.3 inspection: convenes the General Manager Office, through D方法论角度 22. 从()看，服务创新是指开发一切有利于创造附加价值的新方法、新途径的活动。 (单选 ) A社会角度 B技术角度 C经济角度 D方法论角度 23. 信息技术飞速发展，使得产品技术和功能的()水平越来越高. (单选 ) A同质化 B差异化 C多样化 D新颖化 24. 外包服务的类型不包括()。 (单选 ) A商业流程外包 B信息技术外包 C知识流程外包 D建筑业外包 25. ()是服务业发展的需求基础。 (单选 ) A城市化 B农业化 C现代化 D信息化 supplies and get to use, the registration of company assets, record maintenance, maintenance of effective management; 2.6 cost management: preparation of the annual administrative budget, control administrative costs, determine the scope of cost-sharing, sharing the office expenses by month; 2.7 information management: responsible for documents, materials, information and publicity, communication links, and ensure promptly, ranking officers reporting; responsible for the collation and analysis of information, provide the basis for corporate decisions; corporate culture construction, planning, editing, internal publications; 2.8 vehicle management: responsible for the management, repairs and maintenance of vehicles; 2.9 legal disputes: the company responsible for the handling of disputes; 2.10 other: maintaining normal working order, and security. General Manager General Manager job description 1, 1.1 develop strategies and plans: according to company strategic planning, establish the annual management plan, reported to the Board of Directors for approval; 1.2 decomposition measures: according to the Board of Directors issued the annual management plan, annual index of decomposition, through the Organization of coordination mandate in charge of the Department Organization and implementation, ensuring comprehensive implementation of annual indicators; 1.3 inspection: convenes the General Manager Office, through 26. 只有()和人口聚集到相当规模，产生对生产性服务和消费性服务强大的市场需求，才足以支撑服务行业的不断专业化和迅速发展。 (单选 ) A生产要素 B资本 C生产力 D劳动力 27. ()不是对城市发展生产性服务业起着决定性作用的影响因素。 (单选 ) A人才状况 B产业基础 C地理位置 D城市环境 28. 城市的总体位势是政府决策部门制定服务发展战略的()出发点。 (单选 ) A基本 B根本 C特殊 D重要 29. 当地政府需要仔细甄别唯我独有的优势，以便制定()的服务战略，有效推动城市经济向服务转型。 (单选 ) A同质化 B差异化 C多样化 D新颖化 30. 全民缺乏先进的服务意识和服务理念，消费者及客户尚未完全认可第三方服务的价值是()的体现。 supplies and get to use, the registration of company assets, record maintenance, maintenance of effective management; 2.6 cost management: preparation of the annual administrative budget, control administrative costs, determine the scope of cost-sharing, sharing the office expenses by month; 2.7 information management: responsible for documents, materials, information and publicity, communication links, and ensure promptly, ranking officers reporting; responsible for the collation and analysis of information, provide the basis for corporate decisions; corporate culture construction, planning, editing, internal publications; 2.8 vehicle management: responsible for the management, repairs and maintenance of vehicles; 2.9 legal disputes: the company responsible for the handling of disputes; 2.10 other: maintaining normal working order, and security. General Manager General Manager job description 1, 1.1 develop strategies and plans: according to company strategic planning, establish the annual management plan, reported to the Board of Directors for approval; 1.2 decomposition measures: according to the Board of Directors issued the annual management plan, annual index of decomposition, through the Organization of coordination mandate in charge of the Department Organization and implementation, ensuring comprehensive implementation of annual indicators; 1.3 inspection: convenes the General Manager Office, through (单选 ) A结构性人才短缺 B基础设施不完善 C生态协作系统不健全 D城市环境缺乏吸引力 31. 团队执行力是指一个团队把战略决策持续转化成结果的()。 (多选 ) A满意度 B精确度 C速度 D力度 32. 执行的三个核心流程包括()。 (多选 ) A人员流程 B战略流程 C 运营流程 D决策流程 33. 下列选项中属于执行力的关键因素的是() (多选 ) A责任心 B创造力 C专业能力 D应变能力 34. 下列选项属于员工执行力的原则的是() (多选 ) supplies and get to use, the registration of company assets, record maintenance, maintenance of effective management; 2.6 cost management: preparation of the annual administrative budget, control administrative costs, determine the scope of cost-sharing, sharing the office expenses by month; 2.7 information management: responsible for documents, materials, information and publicity, communication links, and ensure promptly, ranking officers reporting; responsible for the collation and analysis of information, provide the basis for corporate decisions; corporate culture construction, planning, editing, internal publications; 2.8 vehicle management: responsible for the management, repairs and maintenance of vehicles; 2.9 legal disputes: the company responsible for the handling of disputes; 2.10 other: maintaining normal working order, and security. General Manager General Manager job description 1, 1.1 develop strategies and plans: according to company strategic planning, establish the annual management plan, reported to the Board of Directors for approval; 1.2 decomposition measures: according to the Board of Directors issued the annual management plan, annual index of decomposition, through the Organization of coordination mandate in charge of the Department Organization and implementation, ensuring comprehensive implementation of annual indicators; 1.3 inspection: convenes the General Manager Office, through A自觉地认同感 B理解目标和战略意图 C个人价值与企业价值一致性 D自觉主动临场解决问题 35. 下列选项中属于企业培训的方式的是() (多选 ) A师傅带徒弟 B课堂培训 C经验交流 D参观学习 36. 下列说法正确的是() (多选 ) A人员流程是指用对的人 B战略流程是指做对的事 C运营流程是指把事做对 D人员流程、战略流程、决策流程是执行的三个核心流程 37. 下列关于制定战略时，让与此战略有关的人参与，正确的是() (多选 ) A相关人员的参与将使制定的战略更具有执行性 B相关人员的参与使战略在未执行前就获得了很多感情支持 C战略制作程序可能耗时很长 D制作出的战略会非常完美 38. 下列关于企业组织结构设置的说法，正确的是()。 (多选 ) A不合理的组织结构设置一般不会成为战略执行的障碍 supplies and get to use, the registration of company assets, record maintenance, maintenance of effective management; 2.6 cost management: preparation of the annual administrative budget, control administrative costs, determine the scope of cost-sharing, sharing the office expenses by month; 2.7 information management: responsible for documents, materials, information and publicity, communication links, and ensure promptly, ranking officers reporting; responsible for the collation and analysis of information, provide the basis for corporate decisions; corporate culture construction, planning, editing, internal publications; 2.8 vehicle management: responsible for the management, repairs and maintenance of vehicles; 2.9 legal disputes: the company responsible for the handling of disputes; 2.10 other: maintaining normal working order, and security. General Manager General Manager job description 1, 1.1 develop strategies and plans: according to company strategic planning, establish the annual management plan, reported to the Board of Directors for approval; 1.2 decomposition measures: according to the Board of Directors issued the annual management plan, annual index of decomposition, through the Organization of coordination mandate in charge of the Department Organization and implementation, ensuring comprehensive implementation of annual indicators; 1.3 inspection: convenes the General Manager Office, through B保持核心业务流程中的人员与支持性部门人员的合理配比尤其重要 C当组织结构导致某些重要工作任务“责任者缺位”时，可能导致执行不力 D组织结构与企业核心经营流程不配套可能成为执行障碍 39. 下列有助于建立有效的运营流程的是()。 (多选 ) A保障合适的人做好合适的事 B解决纠纷改进规则和程序 C通过摸索实现精准监督和激励 D责权利清晰透明 40. 执行力的核心流程包括()。 (多选 ) A人员流程 B战略流程 C运营流程 D决策流程 41. 公司要从战略层面制定()，并将大的指标分解到各个部门。 (多选 ) A年度规划目标 B主要经营业绩指标 C计划业绩的期望指标 D月度规划目标 42. 关于结果跟踪检查，说法正确的是() (多选 ) A重点是“汇报工作” B把问题解决在过程中，而不是事后处罚 supplies and get to use, the registration of company assets, record maintenance, maintenance of effective management; 2.6 cost management: preparation of the annual administrative budget, control administrative costs, determine the scope of cost-sharing, sharing the office expenses by month; 2.7 information management: responsible for documents, materials, information and publicity, communication links, and ensure promptly, ranking officers reporting; responsible for the collation and analysis of information, provide the basis for corporate decisions; corporate culture construction, planning, editing, internal publications; 2.8 vehicle management: responsible for the management, repairs and maintenance of vehicles; 2.9 legal disputes: the company responsible for the handling of disputes; 2.10 other: maintaining normal working order, and security. General Manager General Manager job description 1, 1.1 develop strategies and plans: according to company strategic planning, establish the annual management plan, reported to the Board of Directors for approval; 1.2 decomposition measures: according to the Board of Directors issued the annual management plan, annual index of decomposition, through the Organization of coordination mandate in charge of the Department Organization and implementation, ensuring comprehensive implementation of annual indicators; 1.3 inspection: convenes the General Manager Office, through C系统上升到执行层面，就变成企业实施的业绩跟踪检查系统 D重要的是发现差距，找出原因，并提出提高业绩的 43. 下列属于监控漏洞的程序性问题表现的是()。 (多选 ) A责任和程序不明确 B责任和程序无计划 C非闭环管理 D监控责任和程序设计存在问题 44. 下列关于服务力与竞争力的关系，说法正确的是() (多选 ) A服务就是连接，在连接中才能有效整合资源扩展合作关系，实现竞争力的提升 B服务过程是不断实现专业能力及竞争力升级的必要程序 C以顾客和市场为导向的服务，需要高品质的专业能力 D服务对象和环境变化，扩展企业的视野，更新员工的观念，这是竞争力提升的文化动力。 45. 下列属于服务体系的规则与制度的是()。 (多选 ) A竞争与优选 B制度化沟通和协调 C信用和风险规避 D服务责任与服务文化 46. 服务创新是指发明、创造或开发、应用新的()的活动。 (多选 ) A服务方法 B服务途径 C服务对象 supplies and get to use, the registration of company assets, record maintenance, maintenance of effective management; 2.6 cost management: preparation of the annual administrative budget, control administrative costs, determine the scope of cost-sharing, sharing the office expenses by month; 2.7 information management: responsible for documents, materials, information and publicity, communication links, and ensure promptly, ranking officers reporting; responsible for the collation and analysis of information, provide the basis for corporate decisions; corporate culture construction, planning, editing, internal publications; 2.8 vehicle management: responsible for the management, repairs and maintenance of vehicles; 2.9 legal disputes: the company responsible for the handling of disputes; 2.10 other: maintaining normal working order, and security. General Manager General Manager job description 1, 1.1 develop strategies and plans: according to company strategic planning, establish the annual management plan, reported to the Board of Directors for approval; 1.2 decomposition measures: according to the Board of Directors issued the annual management plan, annual index of decomposition, through the Organization of coordination mandate in charge of the Department Organization and implementation, ensuring comprehensive implementation of annual indicators; 1.3 inspection: convenes the General Manager Office, through D服务市场 47. 关于执行力文化的内涵，说法正确的是()。 (多选 ) A倡导企业目标与个人责任相互关联的价值观念 B重视个人能力和品质的提升，保障执行的效率 C营造任人唯贤、奖惩分明的公正环境 D鼓励组织内外的信息和经验共享 48. 下列属于影响组织创新力和服务力的因素的有()。 (多选 ) A组织目标和边界的设定 B组织规则和程序的选择 C多重评价和监督 D沟通的有效性 49. 传统制度模式与创新服务的区别有()。 (多选 ) A传统组织制度主要约定封闭组织内自上而下以及有核心到边缘的活动方式 B创新服务则涉及到广泛的内外合作及其 专业环节灵活的网络互动服务关系 C传统制度涉及自觉地主动的交互关系，既有需要固定的协议和契约，也需要基于价值认同的非契 约合作 D创新服务是一个探索互动的过程 50. 绍兴市科技创新服务平台建设包括()。 (多选 ) A公共平台 B行业平台 C区域平台 D资源平台 supplies and get to use, the registration of company assets, record maintenance, maintenance of effective management; 2.6 cost management: preparation of the annual administrative budget, control administrative costs, determine the scope of cost-sharing, sharing the office expenses by month; 2.7 information management: responsible for documents, materials, information and publicity, communication links, and ensure promptly, ranking officers reporting; responsible for the collation and analysis of information, provide the basis for corporate decisions; corporate culture construction, planning, editing, internal publications; 2.8 vehicle management: responsible for the management, repairs and maintenance of vehicles; 2.9 legal disputes: the company responsible for the handling of disputes; 2.10 other: maintaining normal working order, and security. General Manager General Manager job description 1, 1.1 develop strategies and plans: according to company strategic planning, establish the annual management plan, reported to the Board of Directors for approval; 1.2 decomposition measures: according to the Board of Directors issued the annual management plan, annual index of decomposition, through the Organization of coordination mandate in charge of the Department Organization and implementation, ensuring comprehensive implementation of annual indicators; 1.3 inspection: convenes the General Manager Office, through 51. 执行力对企业而言执行力就是战斗力。 (判断 ) 正确 错误 52. 执行力简单来说就是行动力。 (判断 ) 正确 错误 53. 战略是确定执行的目标，执行是实现战略的方式和路径。 (判断 ) 正确 错误 54. 应变能力是指提出问题、分析问题、采取行动、解决问题、实现目标的能力。 (判断 ) 正确 错误 55. 信息沟通系统包括企业内部的信息沟通及企业与外部环境的信息沟通。 (判断 ) 正确 错误 56. 奖励系统是确保执行能力的最后一项要素。 (判断 ) 正确 错误 57. 一流企业发展靠业绩。 (判断 ) 正确 错误 58. 一个企业是否做的优秀不是规模人数的大小，而是他独特的制度和流程，不依赖能人的机制。 (判断 ) 正确 错误 59. 服务力就是通过服务与合作的方式是的服务对象核心专业得以资源形成并实现其效益的能力。 (判断 ) 正确 错误 60. 封闭的个体优势不再能够保障竞争优势，个体不可能具有系统优势，不可能战胜协同配合的体系。 (判断 ) 正确 错误 61. 关系是每一个专业节点是否被认可，是否获得纳入协同体系的资质。 (判断 ) 正确 错误 supplies and get to use, the registration of company assets, record maintenance, maintenance of effective management; 2.6 cost management: preparation of the annual administrative budget, control administrative costs, determine the scope of cost-sharing, sharing the office expenses by month; 2.7 information management: responsible for documents, materials, information and publicity, communication links, and ensure promptly, ranking officers reporting; responsible for the collation and analysis of information, provide the basis for corporate decisions; corporate culture construction, planning, editing, internal publications; 2.8 vehicle management: responsible for the management, repairs and maintenance of vehicles; 2.9 legal disputes: the company responsible for the handling of disputes; 2.10 other: maintaining normal working order, and security. General Manager General Manager job description 1, 1.1 develop strategies and plans: according to company strategic planning, establish the annual management plan, reported to the Board of Directors for approval; 1.2 decomposition measures: according to the Board of Directors issued the annual management plan, annual index of decomposition, through the Organization of coordination mandate in charge of the Department Organization and implementation, ensuring comprehensive implementation of annual indicators; 1.3 inspection: convenes the General Manager Office, through 62. 任何组织与个人只能具有有限专业资源和专业学习能力，比较优势的差异必然存在。 (判断 ) 正确 错误 63. 在传统经济体系中，服务是基本经济活动模式。 (判断 ) 正确 错误 64. 诺瓦克《超级合作者》四大合作机制包括直接、间接、亲缘关系和空间接近。 (判断 ) 正确 错误 65. 网络时代的服务本质—更精细的分工和更准确、到位和有效地合作。 (判断 ) 正确 错误 66. 企业要在全球市场保持和扩大占有率，必须利用国外资源，服务外包就成为一种有效模式。 (判断 ) 正确 错误 67. 服务企业要首先考虑前台的需要，可以忽略后台要求的服务理念。 (判断 ) 正确 错误 68. 服务企业的服务理念在满足消费者需求的同时还要满足雇员需求。 (判断 ) 正确 错误 69. 企业价值观的领导层面是指通过规则和制度体现和维护价值观，通过监控、鼓励和激励实现价值观。 (判断 ) 正确 错误 70. 企业价值观的个人层面是指认同价值与积极主动的责任意义，在执行中创造性地体现价值，通过企业价值实现个人理想。 (判断 ) 正确 错误 71. 服务外包行业，是指某些企业为了降低成本、提高效率、增强企业核心竞争力等因素，将其核心的业务转由专业化团队来承接的业务模式。 (判断 ) 正确 错误 72. 城市化是服务业发展的需求基础，只有生产要素和人口聚集到相当规模，产生对生产性服务和消费性服务强大的市场需求，才足以支撑服务行业的不断专业化和迅速发展。 (判断 ) 正确 错误 supplies and get to use, the registration of company assets, record maintenance, maintenance of effective management; 2.6 cost management: preparation of the annual administrative budget, control administrative costs, determine the scope of cost-sharing, sharing the office expenses by month; 2.7 information management: responsible for documents, materials, information and publicity, communication links, and ensure promptly, ranking officers reporting; responsible for the collation and analysis of information, provide the basis for corporate decisions; corporate culture construction, planning, editing, internal publications; 2.8 vehicle management: responsible for the management, repairs and maintenance of vehicles; 2.9 legal disputes: the company responsible for the handling of disputes; 2.10 other: maintaining normal working order, and security. General Manager General Manager job description 1, 1.1 develop strategies and plans: according to company strategic planning, establish the annual management plan, reported to the Board of Directors for approval; 1.2 decomposition measures: according to the Board of Directors issued the annual management plan, annual index of decomposition, through the Organization of coordination mandate in charge of the Department Organization and implementation, ensuring comprehensive implementation of annual indicators; 1.3 inspection: convenes the General Manager Office, through 73. 我国是人口大国，不存在结构性人才短缺问题。 (判断 ) 正确 错误 74. 政府继续 “偏爱”制造业，以致制造业企业为了享受更大政策优惠而不愿将内部化的生产性服务剥离出来。 (判断 ) 正确 错误 75. 中国城市的人均政府财政支出普遍较低，政府对公共服务领域的资源投入不足. (判断 ) 正确 错误 76. 我国已经形成先进的服务意识和服务理念，消费者及客户已经完全认可第三方服务的价值。 (判断 ) 正确 错误 77. 社会秩序、社会保障、城乡协调等属于商业环境。 (判断 ) 正确 错误 78. 发展服务经济的新趋势，对中国政府特别是城市政府提出了很多新的更高的要求。 (判断 ) 正确 错误 79. 制度是对组织结构和层次，资源配置关系、人员权责定位以及组织运行程序和机制的正式约定。 (判断 ) 正确 错误 80. 创新服务约定封闭组织内自上而下以及有核心到边缘的活动方式。 (判断 ) 正确 错误 supplies and get to use, the registration of company assets, record maintenance, maintenance of effective management; 2.6 cost management: preparation of the annual administrative budget, control administrative costs, determine the scope of cost-sharing, sharing the office expenses by month; 2.7 information management: responsible for documents, materials, information and publicity, communication links, and ensure promptly, ranking officers reporting; responsible for the collation and analysis of information, provide the basis for corporate decisions; corporate culture construction, planning, editing, internal publications; 2.8 vehicle management: responsible for the management, repairs and maintenance of vehicles; 2.9 legal disputes: the company responsible for the handling of disputes; 2.10 other: maintaining normal working order, and security. General Manager General Manager job description 1, 1.1 develop strategies and plans: according to company strategic planning, establish the annual management plan, reported to the Board of Directors for approval; 1.2 decomposition measures: according to the Board of Directors issued the annual management plan, annual index of decomposition, through the Organization of coordination mandate in charge of the Department Organization and implementation, ensuring comprehensive implementation of annual indicators; 1.3 inspection: convenes the General Manager Office, through