青岛智文通网络科技有限公司 电话销售工作手册-电话销售流程(1)

青岛智文通网络科技有限公司 电话销售工作手册-电话销售流程(1) 青岛智文通网络科技有限公司 电话销售工作手册 电话销售的基本流程 tliver cell cancer, pancreatic inflammatory, pancreatic cancer various type nephritis, kidney failure, bladder inflammatory various goiter, thyroid gland tumor, thyroid cancer bone joint system bone loose, and bone metabolism disease, and endocrine bone disease According to the professional future work in selected non-specified sections (including Pediatrics, Neurology, etc) Web (you can select a Department). ? Pediatric rotation learn: awareness ... (2) ultrasound imaging in this specialized training, further improve the clinical ability. Requirements are as follows: 1) deepen learning and mastering basic theories and clinical knowledge relating to this group, including ultrasound and Interventional ultrasound therapy. 2) mastering clinical ultrasound in diagnosis and differential diagnosis of diseases, as well as writing in the report. All display techniques, measurement of main organs and standards section and correct measurement of Doppler flow parameters. Familiar with the imaging examination and diagnosis of various quality control standards, to further improve the imaging examinations and diagnosis level 3) combine clinical work, basic grasp the operation methods of Interventional ultrasound, ultrasonic treatment on disease indications, the value and the limits of the system. 4) basic knowledge common diseases in different systems, different imaging method. Clinical ultrasound learning disease species and cases requirements: System disease/operation name cases number (?) digestive system hepatitis, cirrhosis, fat liver, liver abscess, liver vascular tumor, liver cell cancer, liver transfer tumor 电话前的准备 安排好自己的工作环境 , 训练自己在特定时间内可拨打多少电话。 , 把一个钟表放在显眼处，监控时间。 , 身边备有必要的客服、技术咨询等部门的电话号码和相关人员名单。 , 准备好纸笔以便有效地记录打电话时所获得的信息。 , 备有必要的产品和服务信息，以便随时回答客户问题。 , 把需要随时访问的信息存档:完全没有任何记录的情况下，一般人在打完第五个电话后， 就已经记不清第一个电话的内容了，更不可能记清楚客户的特殊要求。一名电话营销人 员，每天要打50个或70个电话，通过客户档案随时做记录，就会避免做“无用功”。 电话前的准备事项 , 明确电话目标(你的目标和客户的目标) , 必须问的问题 , 电话中可能发生的事情并做好准备 , 客户可能会提到的问题并做好准备 , 了解客户普遍面临的困惑和挑战 , 准备可能需要的资料 , 态度的准备 注意事项 , 打电话前想象对方办公室及接电话时的情景 , 打电话前，手边放上所需要的所有资料 , 根据电话前的资料和客户的情况准备开场白 , 讲话时的音调，以及语调要自信、慢速，表现出权威 , 端正打电话时的态度，不卑不亢 , 可能的话，站起来打电话 , 练习～练习～再练习～ , 运用时间:今年、这个月、季度、年底 电话目标 tliver cell cancer, pancreatic inflammatory, pancreatic cancer various type nephritis, kidney failure, bladder inflammatory various goiter, thyroid gland tumor, thyroid cancer bone joint system bone loose, and bone metabolism disease, and endocrine bone disease According to the professional future work in selected non-specified sections (including Pediatrics, Neurology, etc) Web (you can select a Department). ? Pediatric rotation learn: awareness ... (2) ultrasound imaging in this specialized training, further improve the clinical ability. Requirements are as follows: 1) deepen learning and mastering basic theories and clinical knowledge relating to this group, including ultrasound and Interventional ultrasound therapy. 2) mastering clinical ultrasound in diagnosis and differential diagnosis of diseases, as well as writing in the report. All display techniques, measurement of main organs and standards section and correct measurement of Doppler flow parameters. Familiar with the imaging examination and diagnosis of various quality control standards, to further improve the imaging examinations and diagnosis level 3) combine clinical work, basic grasp the operation methods of Interventional ultrasound, ultrasonic treatment on disease indications, the value and the limits of the system. 4) basic knowledge common diseases in different systems, different imaging method. Clinical ultrasound learning disease species and cases requirements: System disease/operation name cases number (?) digestive system hepatitis, cirrhosis, fat liver, liver abscess, liver vascular tumor, liver cell cancer, liver transfer tumor , 建立客户关系 , 了解客户信息 , 判定客户资格 , 挖掘销售线索 , 安排面谈 tliver cell cancer, pancreatic inflammatory, pancreatic cancer various type nephritis, kidney failure, bladder inflammatory various goiter, thyroid gland tumor, thyroid cancer bone joint system bone loose, and bone metabolism disease, and endocrine bone disease According to the professional future work in selected non-specified sections (including Pediatrics, Neurology, etc) Web (you can select a Department). ? Pediatric rotation learn: awareness ... (2) ultrasound imaging in this specialized training, further improve the clinical ability. Requirements are as follows: 1) deepen learning and mastering basic theories and clinical knowledge relating to this group, including ultrasound and Interventional ultrasound therapy. 2) mastering clinical ultrasound in diagnosis and differential diagnosis of diseases, as well as writing in the report. All display techniques, measurement of main organs and standards section and correct measurement of Doppler flow parameters. Familiar with the imaging examination and diagnosis of various quality control standards, to further improve the imaging examinations and diagnosis level 3) combine clinical work, basic grasp the operation methods of Interventional ultrasound, ultrasonic treatment on disease indications, the value and the limits of the system. 4) basic knowledge common diseases in different systems, different imaging method. Clinical ultrasound learning disease species and cases requirements: System disease/operation name cases number (?) digestive system hepatitis, cirrhosis, fat liver, liver abscess, liver vascular tumor, liver cell cancer, liver transfer tumor 建立融洽关系 开场白 开场白要素 举例 问候/自我介绍 “您好:我是青岛智文通网络科技有限公司的张敬伟。” 相关人或物的说明 “您的一个朋友张勇,停顿,介绍我给您通这个电话的,假如有人(如果可能的话) 介绍的话,。” 介绍打电话目的 “智文通可以帮助您建立品牌并找到销售机会。” (突出你的价值，吸引 对方) 确认时间以示尊重 “您现在有时间/方便吗,” 探询需求 “我可以了解以下您在广告方面的需求吗,,停顿或问句,……” 吸引客户注意力的常用方法 , 他现在可能最关心的问题 , 赞美对方(声音、专业、公司…) , 与他相关的人或者事情 , 谈到他熟悉的第三方(朋友、专家、名人…) , 谈到你曾看过最近有关他们的报道 , 引起他的担心和忧虑 , 提到其它人的经验 , 提到你曾寄过信 tliver cell cancer, pancreatic inflammatory, pancreatic cancer various type nephritis, kidney failure, bladder inflammatory various goiter, thyroid gland tumor, thyroid cancer bone joint system bone loose, and bone metabolism disease, and endocrine bone disease According to the professional future work in selected non-specified sections (including Pediatrics, Neurology, etc) Web (you can select a Department). ? Pediatric rotation learn: awareness ... (2) ultrasound imaging in this specialized training, further improve the clinical ability. Requirements are as follows: 1) deepen learning and mastering basic theories and clinical knowledge relating to this group, including ultrasound and Interventional ultrasound therapy. 2) mastering clinical ultrasound in diagnosis and differential diagnosis of diseases, as well as writing in the report. All display techniques, measurement of main organs and standards section and correct measurement of Doppler flow parameters. Familiar with the imaging examination and diagnosis of various quality control standards, to further improve the imaging examinations and diagnosis level 3) combine clinical work, basic grasp the operation methods of Interventional ultrasound, ultrasonic treatment on disease indications, the value and the limits of the system. 4) basic knowledge common diseases in different systems, different imaging method. Clinical ultrasound learning disease species and cases requirements: System disease/operation name cases number (?) digestive system hepatitis, cirrhosis, fat liver, liver abscess, liver vascular tumor, liver cell cancer, liver transfer tumor 挖掘客户需求 挖掘需求 开场白要素 注意事项 举例 首先开放地让客户介绍在“我可以了解以下您在网络广告方面的 网络推广方面的计划。 需求吗, 挖掘客户的网络推“您在网络推广方面有什么计划广的需求 吗,” “您使用整合营销进行公司的宣传 吗,” 利用“什么”“其他的”深“您现在在网络推广方面的计划是什 入挖掘客户在网络推广方么呢,” 深入了解客户的需面的详细的需求。 “在关键词和目标客户群体方面～您求 的考虑是什么,” “除了这个要求～还有其他的吗, 当客户提问时，用简单的回“您只要每个月花1500元就可以让一 答加反问来控制谈话局面。 个专业的公司、优秀的团队给您通过控制局面(客户提问网络给您创造价值与财富～您是怎么时) 样安排您的预算呢,” “我们是整合营销～您的顾虑是,” 通过询问“为什么”来了解“您为什么加大了广告的投放力度挖掘客户的需求背客户的深层次的需求 呢,” 后的需求 当客户介绍了每个需求，销“确实～这样一定可以增加广告的效 售人员应该表示理解对方果。” 表示理解和认可 的内容，并且表示称赞。这“这个很有创意～肯定对产品销 样可以有效地创造愉快的售有帮助。” 谈话环境。 在准备结束时，简述你理解“我能一下吗,刚才您谈到……确认和总结 的客户需求，并询问对方是您看还有什么要补充的吗,” 否接受。 tliver cell cancer, pancreatic inflammatory, pancreatic cancer various type nephritis, kidney failure, bladder inflammatory various goiter, thyroid gland tumor, thyroid cancer bone joint system bone loose, and bone metabolism disease, and endocrine bone disease According to the professional future work in selected non-specified sections (including Pediatrics, Neurology, etc) Web (you can select a Department). ? Pediatric rotation learn: awareness ... (2) ultrasound imaging in this specialized training, further improve the clinical ability. Requirements are as follows: 1) deepen learning and mastering basic theories and clinical knowledge relating to this group, including ultrasound and Interventional ultrasound therapy. 2) mastering clinical ultrasound in diagnosis and differential diagnosis of diseases, as well as writing in the report. All display techniques, measurement of main organs and standards section and correct measurement of Doppler flow parameters. Familiar with the imaging examination and diagnosis of various quality control standards, to further improve the imaging examinations and diagnosis level 3) combine clinical work, basic grasp the operation methods of Interventional ultrasound, ultrasonic treatment on disease indications, the value and the limits of the system. 4) basic knowledge common diseases in different systems, different imaging method. Clinical ultrasound learning disease species and cases requirements: System disease/operation name cases number (?) digestive system hepatitis, cirrhosis, fat liver, liver abscess, liver vascular tumor, liver cell cancer, liver transfer tumor 对需求的认识 要求 说明 , 客户都有哪些需求 完全 , 这些需求的优先顺序是什么 , 客户的具体需求 清楚 , 为什么会有这个需求 明确 , 潜在需求=我们的机会 证实 , 客户是否认同 聆听 , 聆听就是:专注的去听某些事情 , 聆听必须是全然的专注与专心。你不仅要注意说话的人，同时也要用心去整理他所说的 话，并进而于你已知道的其它事情整合在一起 影响聆听的障碍 , 双方受第三方的影响/环境… , 开小差/漫不经心 , 想着自己如何回答或提问，不能专注聆听 , 电话线路本身 , 看不到对方，难判断 , 语言因素/术语 , 疲倦 积极聆听的技巧 , 澄清 , 不要打断对方/假设 , 确认 , 注意客户术语的使用 , 回应 , 集中精力在客户身上 , 做电话记录 , 听出客户的态度和真实想法 , 听出客户性格 , 注意客户的语言、声调以及说的内容， 并与之讨论 tliver cell cancer, pancreatic inflammatory, pancreatic cancer various type nephritis, kidney failure, bladder inflammatory various goiter, thyroid gland tumor, thyroid cancer bone joint system bone loose, and bone metabolism disease, and endocrine bone disease According to the professional future work in selected non-specified sections (including Pediatrics, Neurology, etc) Web (you can select a Department). ? Pediatric rotation learn: awareness ... (2) ultrasound imaging in this specialized training, further improve the clinical ability. Requirements are as follows: 1) deepen learning and mastering basic theories and clinical knowledge relating to this group, including ultrasound and Interventional ultrasound therapy. 2) mastering clinical ultrasound in diagnosis and differential diagnosis of diseases, as well as writing in the report. All display techniques, measurement of main organs and standards section and correct measurement of Doppler flow parameters. Familiar with the imaging examination and diagnosis of various quality control standards, to further improve the imaging examinations and diagnosis level 3) combine clinical work, basic grasp the operation methods of Interventional ultrasound, ultrasonic treatment on disease indications, the value and the limits of the system. 4) basic knowledge common diseases in different systems, different imaging method. Clinical ultrasound learning disease species and cases requirements: System disease/operation name cases number (?) digestive system hepatitis, cirrhosis, fat liver, liver abscess, liver vascular tumor, liver cell cancer, liver transfer tumor 同理心让你更善解人意 同理心是什, 站在客户的立场考虑问题，从客户出发 么 , 同意客户的需求是正确的 , 陈述该需求对其它人一样重要 如何表达 , 表明该需求未被满足所带来的后果 , 表明你能体会到客户目前的感受 , 不要太急于表达 注意事项 , 声音与表情、动作的协调一致 确认，得到反馈 , 正确理解客户，并让客户参与到电话交谈中 作用 , 确认你理解了客户;同时确认客户理解了你 , 当回答完客户的一个问题或解决一个异议时 , 当客户沉默时 , 当刚刚进行完产品推荐时 何时确认 , 促成前 , 当在电话中谈了几分钟时 , 您感觉这个怎么样? , 它符合您的要求吗? 举例 , 我回答了您的问题/疑问了吗, , 不知我我有没解释清楚, , 您这样讲肯定有您的理由，是什么原因呢? 询问方式 , 步骤 , 开放式的问题挖掘客户需求 , 用“什么”深入挖掘客户的具体的需求 , 用“其他”挖掘全面的客户需求 , 用“为什么”了解客户需求背后的需求 , 对客户的需求进行总结 , 使用开放式询问:为引导对方能自由启口而选定的话题。例如:什么,哪里,告诉,怎 样,为什么,谈谈, tliver cell cancer, pancreatic inflammatory, pancreatic cancer various type nephritis, kidney failure, bladder inflammatory various goiter, thyroid gland tumor, thyroid cancer bone joint system bone loose, and bone metabolism disease, and endocrine bone disease According to the professional future work in selected non-specified sections (including Pediatrics, Neurology, etc) Web (you can select a Department). ? Pediatric rotation learn: awareness ... (2) ultrasound imaging in this specialized training, further improve the clinical ability. Requirements are as follows: 1) deepen learning and mastering basic theories and clinical knowledge relating to this group, including ultrasound and Interventional ultrasound therapy. 2) mastering clinical ultrasound in diagnosis and differential diagnosis of diseases, as well as writing in the report. All display techniques, measurement of main organs and standards section and correct measurement of Doppler flow parameters. Familiar with the imaging examination and diagnosis of various quality control standards, to further improve the imaging examinations and diagnosis level 3) combine clinical work, basic grasp the operation methods of Interventional ultrasound, ultrasonic treatment on disease indications, the value and the limits of the system. 4) basic knowledge common diseases in different systems, different imaging method. Clinical ultrasound learning disease species and cases requirements: System disease/operation name cases number (?) digestive system hepatitis, cirrhosis, fat liver, liver abscess, liver vascular tumor, liver cell cancer, liver transfer tumor , 搜集有关客户市场推广方面的资料 “您公司都做过哪些网络推广服务,” , 发掘需求 “您公司对网络推广服务有什么要求吗,” “您对关键字还有什么要求,” “您对目标客户群还有什么要求吗,” “您还需要其它方面的帮助吗,” , 鼓励客户详细讨论他所提到的资料 “为什么呢,” “能不能多谈谈一些…” , 预算 “您公司能够承受的推广费用一个年,月,大概有多少,” “为了做出最适合您的方案～你预计公司会做的投资预算是在什么范围,” , 使用封闭式询问:为引导谈话之主题，由提问者选定特定话题希望对方的回答于限定的范围。例如:能不能,对吗,是不是,会不会,多久, , 获得客户情形和环境的具体信息 “您做的是baidu还是google,” “你希望做商城还是只做推广就好,” , 确定你对客户所讲的有正确的理解 “我的理解是您希望在下个月中秋节来临之际再做这个推广…～对吧,” “您的意思是…～对不对,” , 确定客户有某一个需要 “您刚才提到公司新推出的产品特重要～您希望针对这个新产品多设制两个关键词、 软文侧重于新产品～前期重点推广这个产品～对吧,” “您提市场费用方面的限制～所以您现在选择18300套餐～对吗,” , 从客户那里得到肯定或否定的回答 “如果没什么问题～今天我过去咱们把合同签了吧,” “刘经理～您是这方面的负责人～我们就不用和别人沟通了吧,” , 判断客户资格 “您好～请问贵公司近期有没有推广网站的想法/计划,” “您公司的网站现在在网络上做推广了吗,” tliver cell cancer, pancreatic inflammatory, pancreatic cancer various type nephritis, kidney failure, bladder inflammatory various goiter, thyroid gland tumor, thyroid cancer bone joint system bone loose, and bone metabolism disease, and endocrine bone disease According to the professional future work in selected non-specified sections (including Pediatrics, Neurology, etc) Web (you can select a Department). ? Pediatric rotation learn: awareness ... (2) ultrasound imaging in this specialized training, further improve the clinical ability. Requirements are as follows: 1) deepen learning and mastering basic theories and clinical knowledge relating to this group, including ultrasound and Interventional ultrasound therapy. 2) mastering clinical ultrasound in diagnosis and differential diagnosis of diseases, as well as writing in the report. All display techniques, measurement of main organs and standards section and correct measurement of Doppler flow parameters. Familiar with the imaging examination and diagnosis of various quality control standards, to further improve the imaging examinations and diagnosis level 3) combine clinical work, basic grasp the operation methods of Interventional ultrasound, ultrasonic treatment on disease indications, the value and the limits of the system. 4) basic knowledge common diseases in different systems, different imaging method. Clinical ultrasound learning disease species and cases requirements: System disease/operation name cases number (?) digestive system hepatitis, cirrhosis, fat liver, liver abscess, liver vascular tumor, liver cell cancer, liver transfer tumor , 客户对网络推广的需求 “您对什么词感兴趣～我现在就帮您看一下现在这个词的情况好吗,” “您公司做网络推广的目的主要是什么～是以帮助产品销售为主～还是倾向于品牌 的推广,” , 决策过程 “您看像这样的网络推广项目～除了和您沟通以外～我还需要和其它人沟通吗,” “您看这个方案是否满意,如果没有修改的话～签约合同还需通过其它人吗,” , 高质量的问题: 探询客户需求的关键是提出高质量的问题 • 贵公司产品对外宣传的方式有那些, • 之前是否考虑过潜在用户用网络的方式找到您, • 您现在是怎么推销您的产品的, • 您公司最近有新项目吗, • 您的产品(服务)主要针对那些客户群体呢, • 您做网站的初衷是什么，宣传、产品展示、是吸引客户, • 您认为新网站一般通过什么途径来让人知道的, • 贵公司的业务针对全国还是有明显的地理特征, • 您的同行做网络推广很长时间了，您知道这家企业吗, • 您是否认为传统媒体的宣传费用太高，而且效果很难控制, • 咱们这个行业一般什么时候是销售的旺季, • 有没有考虑通过企业网站为企业带来潜在客户, • 您网站的访问量怎么样, tliver cell cancer, pancreatic inflammatory, pancreatic cancer various type nephritis, kidney failure, bladder inflammatory various goiter, thyroid gland tumor, thyroid cancer bone joint system bone loose, and bone metabolism disease, and endocrine bone disease According to the professional future work in selected non-specified sections (including Pediatrics, Neurology, etc) Web (you can select a Department). ? Pediatric rotation learn: awareness ... (2) ultrasound imaging in this specialized training, further improve the clinical ability. Requirements are as follows: 1) deepen learning and mastering basic theories and clinical knowledge relating to this group, including ultrasound and Interventional ultrasound therapy. 2) mastering clinical ultrasound in diagnosis and differential diagnosis of diseases, as well as writing in the report. All display techniques, measurement of main organs and standards section and correct measurement of Doppler flow parameters. Familiar with the imaging examination and diagnosis of various quality control standards, to further improve the imaging examinations and diagnosis level 3) combine clinical work, basic grasp the operation methods of Interventional ultrasound, ultrasonic treatment on disease indications, the value and the limits of the system. 4) basic knowledge common diseases in different systems, different imaging method. Clinical ultrasound learning disease species and cases requirements: System disease/operation name cases number (?) digestive system hepatitis, cirrhosis, fat liver, liver abscess, liver vascular tumor, liver cell cancer, liver transfer tumor 向客户介绍产品 根据客户的需求进行产品推荐 , FAB(Feature属性、Advantage作用、Benefit益处) 概念 , USP(独特的卖点) , UBV(公司的USP所带给客户的价值和利益) , 当客户有明确的需求 , 我们与客户都清楚这一需求 何时推荐 , 我们知道我们可以解决这一需求 , 客户也乐于与你谈时 , 表示了解客户的需求 “我知道您希望通过智文通的网络推广服务赢得更多的销售机会～从 而来提高业绩。” , 将需求与特征、利益相结合 推荐三步曲 “您只需通过少量的费用投资～就能让潜在客户在一整年中无限访问 您的网站～而且还通过软文、论坛、博客、微博等让更多人知道我 们～ 大大提高您公司的品牌知名度。” , 确认客户是否认同 “您看我们的推广方式～符合您的想法吗,” tliver cell cancer, pancreatic inflammatory, pancreatic cancer various type nephritis, kidney failure, bladder inflammatory various goiter, thyroid gland tumor, thyroid cancer bone joint system bone loose, and bone metabolism disease, and endocrine bone disease According to the professional future work in selected non-specified sections (including Pediatrics, Neurology, etc) Web (you can select a Department). ? Pediatric rotation learn: awareness ... (2) ultrasound imaging in this specialized training, further improve the clinical ability. Requirements are as follows: 1) deepen learning and mastering basic theories and clinical knowledge relating to this group, including ultrasound and Interventional ultrasound therapy. 2) mastering clinical ultrasound in diagnosis and differential diagnosis of diseases, as well as writing in the report. All display techniques, measurement of main organs and standards section and correct measurement of Doppler flow parameters. Familiar with the imaging examination and diagnosis of various quality control standards, to further improve the imaging examinations and diagnosis level 3) combine clinical work, basic grasp the operation methods of Interventional ultrasound, ultrasonic treatment on disease indications, the value and the limits of the system. 4) basic knowledge common diseases in different systems, different imaging method. Clinical ultrasound learning disease species and cases requirements: System disease/operation name cases number (?) digestive system hepatitis, cirrhosis, fat liver, liver abscess, liver vascular tumor, liver cell cancer, liver transfer tumor 促成交易 常见的客户顾虑 , 预算有限，百度的价格比智文通的低。 , 再考虑考虑。 , 需要与我的老板再谈谈。 , 觉得你们的整合营销不太可靠。 , 在买之前看看并试用下这个产品。 , 太贵了，比百度贵多了。 , 我听说你们的服务有问题。 , 我们的网站能搜到了，而且我们自己有懂电脑的，为什么要花钱做推广, , 你们是通过技术做优化，怎么能保证每天都在首页,博客、微博、论坛有几个人看啊， 有什么效果啊,会不会做了三个月却见不到效果的情况, , 通过网络推广可能会有用户浏览网站，但他们看了也不一定会与我们联系。 , 我们的行业没人会上网查信息。 , 企业有较稳定的获得用户的渠道，有较好的效益，不需要网络推广。 解决客户顾虑 , 表达同理心 , 询问顾虑产生的原因 , 就客户的顾虑提出解决办法 , 确认客户是否接受 要求订单/达成协议 , 客户非常仔细地询问细节 , 客户不断认同你的时候 发现购买信 , 当你解决客户的一个疑问或异议时 号 , 客户表示出浓厚兴趣的时候 , 总结客户签单的好处(可选) , 做最后确认(可选) 要求定单 , 建议下一步行动 , 确认是否接受 tliver cell cancer, pancreatic inflammatory, pancreatic cancer various type nephritis, kidney failure, bladder inflammatory various goiter, thyroid gland tumor, thyroid cancer bone joint system bone loose, and bone metabolism disease, and endocrine bone disease According to the professional future work in selected non-specified sections (including Pediatrics, Neurology, etc) Web (you can select a Department). ? Pediatric rotation learn: awareness ... (2) ultrasound imaging in this specialized training, further improve the clinical ability. Requirements are as follows: 1) deepen learning and mastering basic theories and clinical knowledge relating to this group, including ultrasound and Interventional ultrasound therapy. 2) mastering clinical ultrasound in diagnosis and differential diagnosis of diseases, as well as writing in the report. All display techniques, measurement of main organs and standards section and correct measurement of Doppler flow parameters. Familiar with the imaging examination and diagnosis of various quality control standards, to further improve the imaging examinations and diagnosis level 3) combine clinical work, basic grasp the operation methods of Interventional ultrasound, ultrasonic treatment on disease indications, the value and the limits of the system. 4) basic knowledge common diseases in different systems, different imaging method. Clinical ultrasound learning disease species and cases requirements: System disease/operation name cases number (?) digestive system hepatitis, cirrhosis, fat liver, liver abscess, liver vascular tumor, liver cell cancer, liver transfer tumor , “为了您尽享受网络的便捷以提高您公司的效益～我今天就过 去和您签合同～可以吗?” 常用语 , “我最晚明天下班前把合同内容发给您”。 , “如果没有什么问题～我把协议传真给您看看～好吗,” 客户的反应 , 开通、正式签协议 , 在网上直接注册操作 , 寄来支票，汇款，要求上门收费 , 接受产品宣传材料 , 回电话 , 表明自己期望中推广效果的详细情况 , 同意约见销售人员 tliver cell cancer, pancreatic inflammatory, pancreatic cancer various type nephritis, kidney failure, bladder inflammatory various goiter, thyroid gland tumor, thyroid cancer bone joint system bone loose, and bone metabolism disease, and endocrine bone disease According to the professional future work in selected non-specified sections (including Pediatrics, Neurology, etc) Web (you can select a Department). ? Pediatric rotation learn: awareness ... (2) ultrasound imaging in this specialized training, further improve the clinical ability. Requirements are as follows: 1) deepen learning and mastering basic theories and clinical knowledge relating to this group, including ultrasound and Interventional ultrasound therapy. 2) mastering clinical ultrasound in diagnosis and differential diagnosis of diseases, as well as writing in the report. All display techniques, measurement of main organs and standards section and correct measurement of Doppler flow parameters. Familiar with the imaging examination and diagnosis of various quality control standards, to further improve the imaging examinations and diagnosis level 3) combine clinical work, basic grasp the operation methods of Interventional ultrasound, ultrasonic treatment on disease indications, the value and the limits of the system. 4) basic knowledge common diseases in different systems, different imaging method. Clinical ultrasound learning disease species and cases requirements: System disease/operation name cases number (?) digestive system hepatitis, cirrhosis, fat liver, liver abscess, liver vascular tumor, liver cell cancer, liver transfer tumor 跟进 跟进 , 不同类型的客户如何跟进 , 成为客户 , 近期有机会的潜在客户(担心、恐惧、引起不敢打电话…) , 近期没有机会的潜在客户 , 判断客户的真实态度 , “陈总～像目前这种情况～我的经验有两种:一种是你们还没有做出要选择用哪家 的网络推广～另外一种是你们其实已做了决定。虽然我很想帮助您～但我更不想耽 误您的时间～所以～您可否告诉我您是属于哪一种情况,” , 从语气来判断 , 接触不同的部门，致力于长期关系的建立 , 如何从客户处获得推荐 , 有效的跟进方法 , 跟进的时间和周期 , 等待客户决策 , 提供优质服务 订单后的跟进电话 , 恳请客户提意见 , “谢谢您选择青岛智文通～我们一直在努力完善我们的服务。您是否可以再给我们 一两个建议～让我们能够进一步地服务顾客?” , “真抱歉～我们出了这个错～我们一定会全力补救的～希望您能再给我们一些建议。” , “您是我们最好的顾客～我们非常感激您的信任～而且我们认为您是最有资格给我 们提建议的人。您认为～怎样做才能让我们的产品更让顾客满意呢?” , 鼓励客户多谈谈 , “请您多告诉我—些……” , “多谢您提醒我这两点～还有其他的事情吗?” , “好主意:下一次业务会上我一定要提出来～您还有其他的想法吗?” , 在电话中表示感谢 tliver cell cancer, pancreatic inflammatory, pancreatic cancer various type nephritis, kidney failure, bladder inflammatory various goiter, thyroid gland tumor, thyroid cancer bone joint system bone loose, and bone metabolism disease, and endocrine bone disease According to the professional future work in selected non-specified sections (including Pediatrics, Neurology, etc) Web (you can select a Department). ? Pediatric rotation learn: awareness ... (2) ultrasound imaging in this specialized training, further improve the clinical ability. Requirements are as follows: 1) deepen learning and mastering basic theories and clinical knowledge relating to this group, including ultrasound and Interventional ultrasound therapy. 2) mastering clinical ultrasound in diagnosis and differential diagnosis of diseases, as well as writing in the report. All display techniques, measurement of main organs and standards section and correct measurement of Doppler flow parameters. Familiar with the imaging examination and diagnosis of various quality control standards, to further improve the imaging examinations and diagnosis level 3) combine clinical work, basic grasp the operation methods of Interventional ultrasound, ultrasonic treatment on disease indications, the value and the limits of the system. 4) basic knowledge common diseases in different systems, different imaging method. Clinical ultrasound learning disease species and cases requirements: System disease/operation name cases number (?) digestive system hepatitis, cirrhosis, fat liver, liver abscess, liver vascular tumor, liver cell cancer, liver transfer tumor , “谢谢您告诉我这些～我们当然不愿意让您这么好的客户失望～现在我们知道问题 所在了～一定会马上设法改善～真的很谢谢您。” , 实际行动表示感谢 与客户建立长期关系 方式 适合情况 电话 日常跟进、节日问候、新产品介绍、研讨会… 邮件 电话后的总结跟进、节日问候、新产品介绍、研讨会邀请函、个人关系维持… 传真 电话后的总结跟进、报价单、协议、研讨会邀请函… 短信 节日问候、新产品介绍、研讨会信息… 信件 重要客户、感谢函/明信片 礼品 建立关系(书籍、红酒、小食品…) 参观 请客户到公司来参观 人际关系 与客户保持朋友关系、旅游… 其他 …… tliver cell cancer, pancreatic inflammatory, pancreatic cancer various type nephritis, kidney failure, bladder inflammatory various goiter, thyroid gland tumor, thyroid cancer bone joint system bone loose, and bone metabolism disease, and endocrine bone disease According to the professional future work in selected non-specified sections (including Pediatrics, Neurology, etc) Web (you can select a Department). ? Pediatric rotation learn: awareness ... (2) ultrasound imaging in this specialized training, further improve the clinical ability. Requirements are as follows: 1) deepen learning and mastering basic theories and clinical knowledge relating to this group, including ultrasound and Interventional ultrasound therapy. 2) mastering clinical ultrasound in diagnosis and differential diagnosis of diseases, as well as writing in the report. All display techniques, measurement of main organs and standards section and correct measurement of Doppler flow parameters. Familiar with the imaging examination and diagnosis of various quality control standards, to further improve the imaging examinations and diagnosis level 3) combine clinical work, basic grasp the operation methods of Interventional ultrasound, ultrasonic treatment on disease indications, the value and the limits of the system. 4) basic knowledge common diseases in different systems, different imaging method. Clinical ultrasound learning disease species and cases requirements: System disease/operation name cases number (?) digestive system hepatitis, cirrhosis, fat liver, liver abscess, liver vascular tumor, liver cell cancer, liver transfer tumor